Connect

As communicated last fall, UVA Health is going through the process of evaluating the ASPIRE values. 

As part of this process, leadership at UVA Health is launching a series of new opportunities for team members to share their feedback — beginning with a brief UVA Health Values Survey — as part of a broader commitment to listening, learning, and investing meaningfully in the organization’s culture.

The confidential survey, distributed to all team members March 5, is designed to benchmark awareness, familiarity, and receptivity to UVA Health’s ASPIRE values. It represents the first step in a broader, multi-month effort to better understand how we can strengthen and invest in our culture — from ensuring our values resonate in daily work to identifying meaningful opportunities to grow team member engagement and satisfaction.

“Our values define who we are and how we care for one another and our patients,” says Mitchell H. Rosner, MD, MACP, FRCP, Chief Executive Officer, UVA Health, Executive Vice President for Health Affairs, University of Virginia. “If we want our values to truly guide our work, we have to listen to the people living them every day. This survey is an important first step in ensuring our culture reflects the voices and experiences of our teams.”

A Broader Commitment to Listening

The values survey is one of several feedback avenues UVA Health leaders are pursuing in the months ahead. In addition to focus groups and targeted listening sessions, the organization’s biannual engagement survey will launch this spring, with most teams taking the Press Ganey survey on May 4. Together, these efforts are designed to gather input from across roles, disciplines, and locations throughout the health system.

Leadership emphasizes that this is not a one-time exercise, but part of an ongoing approach to building a stronger, more connected workplace culture.

“We are committed to creating multiple ways for our team members voice their perspectives,” Rosner says. “Many members of our leadership team are new, and we are energized by the opportunity to learn directly from our people about what’s working, where we can grow, and how we can invest thoughtfully in our future.”

Informing How UVA Health Invests in Its Culture

Feedback gathered through the survey and upcoming engagement efforts will help inform decisions about how UVA Health invests in its culture — from recognition programs and benefits to work-life balance, workplace improvements, and how our organization’s values are embedded in daily work.

Following last year’s addition of Empathy as a new ASPIRE value, a cross-functional steering committee was established to evaluate how the values are perceived and experienced across the system. Insights from this survey will help determine whether the values continue to resonate and how they can evolve to better support teams and patients alike.

“Our goal is simple,” Rosner adds. “We want every team member to feel respected, valued, and heard. The feedback we receive will directly shape how we strengthen our culture and ensure UVA Health remains a place where people are proud to work.”

The UVA Health Values Survey is confidential, takes only a few minutes to complete, and is open through March 20 at 11:59 p.m. Leaders are encouraging all team members to participate and to take advantage of the additional feedback opportunities that will follow in the coming months.

High-level results and next steps will be shared as data is analyzed, reinforcing UVA Health’s commitment to transparency and continuous improvement. Access the survey.