UVA Health Completes Purchase of Piedmont Family Practice

UVA Health has completed the purchase of Piedmont Family Practice, effective July 31, 2024. Today, we will welcome 86 new team members to the UVA Health team, resulting in substantial growth of the number of UVA Community Health Medical Group primary care providers. 

The practice team members and providers are now part of UVA Community Health Medical Group. The practice will begin seeing patients as a UVA Health entity today. 

Until the fall, the UVA Health Piedmont Warrenton practices will remain on their existing electronic medical record platform. Work is underway to integrate the practice with the UVA Health instance of Epic EMR this fall. For details, visit Connect. 

Patient Care 

Coming Aug. 13: New Emergency Dept. Referral Process 

The process for referring patients to the University Hospital Emergency Department (ED) will change on Tuesday, Aug. 13, when the ED Clinic/Home Transfer order will be replaced by Expected ED Admission Activity in Epic.  

The ED Clinic/Home Transfer process historically has been completed via an Epic order that is not user friendly, makes tracking patients difficult for the ED, and includes outdated manual elements. The new process will remain Epic-based, leveraging the Epic-recommended Expected ED Admission Activity workflow. Using this workflow will help ensure that there is a reliable, user-friendly, and consistent process for documenting and locating ED transfer patient information in Epic so that the ED care team is best positioned to support the referred patient. Learn more on the ED intranet page. 

Operations 

UVA Health Launches New SMS Platform Hello World 

Epic has integrated SMS text messaging capabilities into its communications platform, Hello World, which UVA Health launched on Thursday, July 25. Patients have been notified of SMS changes via MyChart, and information on UVA Health’s website and social media channels. If you see that a patient has not opted in to receive text messages, please ask them if they're interested in signing up to receive text messages when you review contact information, collect their mobile phone number, and update consent during registration. Thank you for your help. 

Construction Impact: Hospital Drive Paving 

6:30 p.m., Friday, Aug. 2, to 6:30 p.m., Sunday, Aug. 4 | Hospital Drive will be paved during this time. This project will close all parking on Hospital Drive and only allow traffic through to Rotunda Drive during the weekend. Alternate parking is available in the M1 lot/courtyard. Questions? Contact UVA Health Parking at 434.924.5147. 

Deadline Extended: Seeking Team Member Feedback!  

New deadline: Sunday, Aug. 4 | We want to know what’s on your mind about work! On July 15, you received an email from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey." Submit your feedback through Sunday, Aug. 4. Thank you in advance for your participation.  

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we are conducting the Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback.  

Please note, UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year.   

To take the survey, scan the QR code and use your computing ID to log in. 

Leadership 

Be Heard Breakfast 

Tuesday, Aug. 6 | noon-1 p.m. | Health System Executive Board Room | There are still spots open for UVA Health University Medical Center CEO Wendy Horton’s Be Heard Breakfast. Come together and chat with colleagues from across UVA Health University Medical Center. Team members can clock in for their time spent contributing to these valuable conversations. Sign up. 

Applications Are Open for the UVA Health Leadership Institute

Deadline: Friday, Aug. 9 | The UVA Health Leadership Institute (HLI) is ready to welcome a new cohort of emerging leaders: applications for the third HLI cohort are open. Interested candidates should complete their application, essay, and submit a letter of recommendation via the HLI application portal. The institute is seeking candidates who meet the following criteria:       

• Early- or mid-career, minimum of five to 10 years of cumulative work experience in healthcare (at UVA Health and/or elsewhere). 
• Demonstrate leadership experience or potential. 
• Currently employed by any UVA Health entity and invested in their future at UVA Health.       

Selected candidates will be notified in early September. Monthly cohort sessions begin Oct. 16. Additional details about the HLI curriculum, application process, and more are available in the updated FAQs on Connect. 

Human Resources 

2024 Annual Retraining 

Launches Thursday, Aug. 1 | All UVA Health team members hired on or before April 1, 2024, who provide patient care, receive training, or participate in healthcare education and research within or for the benefit of UVA Health University Medical Center — regardless of their employer — are required to take Annual Retraining. This is part of our commitment to excellence and to meet regulatory requirements. Find more information, including other key dates, on the 2024 Annual Retraining webpage. Questions? Email AskHR@virginia.edu with the subject line, “Annual Retraining." 

Happenings 

Blood Drive: Your Donation Is Urgently Needed 

Tuesday, Aug. 6, and Tuesday, Aug. 13 | 10 a.m.-4 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | Red Cross is experiencing critically low levels of blood supply, particularly those with type O blood, that is currently impacting their ability to fulfill orders as expected. Sign up to donate by emailing giveblood@uvahealth.org. Swag alert: During August, donors will receive a $20 Amazon gift card. Details. 

Market Square 

Weekly on Thursdays, Aug. 8-Sept. 26 | 11 a.m.-2 p.m. | Courtyard at MR5 | Shop for fresh produce, beautiful flowers, unique crafts, and delicious eats from local food trucks. Questions? Contact George Minor, UVA HR, Rewards and Recognition. 

Deadline Extended | Nominate: APP Awards and Recognition     

New submission deadline: Friday, Aug. 9 | At UVA Health, we have the honor of working alongside more than 650 outstanding Advanced Practice Providers (APPs). National APP Week (Sept. 22-28) honors the contributions of physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominations for 2024 Advanced Practice Provider (APP) Week are now open and you are invited to celebrate your colleagues and peers. Learn more and nominate. 

ECHO: Stroke Ready Primary Care 

Virtual | Register | A free webinar series for primary care providers to better understand stroke and management of risk factors. This series will provide a comprehensive review of the newest treatment and evaluation paradigms for the primary and secondary prevention and treatment of cerebrovascular disease.  

• Wednesday, Aug. 14 | noon-1 p.m. | “The Silent Saboteurs: Exploring the Link Between Sleep Disorders and Stroke Risk,” Amna Sohail, MD  
• Wednesday, Sept. 11 | noon-1 p.m. | "Navigating Life After Stroke: Management of Stroke Sequela and Aiding in Recovery," Keri Johnson, NP  
• Wednesday, Oct. 9 | noon-1 p.m. | "Trimming Trends:  Mastering Obesity Treatment in Primary Care," Catherine Varney, DO   
• Wednesday, Nov. 13 | noon-1 p.m. | “High Stakes: Unveiling Substance Abuse as a Stroke Catalyst,” Emily Fisher, MD 

iTHRIV's Fall NIH Proposal Development Series 

Mondays, Sept. 23-Oct. 28 | 4-6 p.m. | Virtual | iTHRIV's (integrated Translational Health Research Institute of Virginia) six-session National Institutes of Health (NIH) Proposal Development Series contains pre-recorded informational videos and will be moderated with time for questions after each segment. Topics covered include proposal development, specific aims page, research strategy, administrative components, resubmissions, and transitions and renewals. See the flyer. Free and open to faculty, staff, and trainees. Registration required. Questions? Contact Jennifer Phillips or Sandra Burks. 

Appreciation 

Shout Out to Our Researchers! 

While many at UVA Health deliver care to our patients or educate students about the delivery of such care, our colleagues conducting research shape the medicine we deliver tomorrow — and how we deliver it. Recent examples: 

• Long-Haul COVID Risk | Catherine A. Bonham, MD (pictured), and colleagues have discovered a potential way to predict which patients with severe COVID-19 are likely to suffer “long-haul” lung problems. That could help doctors better personalize treatments for patients.  
• COVID Antibody Answers | An antibody discovery by Steven L. Zeichner, MD, PhD, and his team offers a potential explanation for some of the most perplexing mysteries of COVID-19 and long COVID. The surprise findings could lead to new treatments for COVID, long COVID, and possibly other viruses. 
• Sparing Patients Surgeries | Lian-Wang Guo, PhD, and K. Craig Kent, MD, are pioneering a technique to “paint” nanoparticles on transplanted veins to prevent the veins from becoming clogged. This could save heart and dialysis patients from the need for multiple surgeries — and the U.S. healthcare system billions in costs each year. 
• Battling Diarrheal Diseases | Josh M. Colston, PhD, and collaborators have been developing an online dashboard to advance the global battle against deadly childhood diarrheal diseases by identifying transmission hotspots and accelerating the deployment of treatments and vaccines. 
• Unsafe Sleep Practices | Multiple unsafe sleep practices were at play in more than three-quarters of Sudden Unexpected Infant Deaths analyzed by Fern Hauck, MD, MS, and colleagues. The findings underscore the need for more comprehensive safe-sleep education for new parents, including from healthcare providers. 

This is only a sampling of the research that occurs here daily. (More can be found in the UVA Health Newsroom.) We’re grateful to these team members and to all who expand our knowledge of medical science. Thank you, researchers! 

Previous Updates

Monday, July 29

Enhancing Patient Safety and Infection Prevention    

As part of UVA Health’s ongoing efforts to enhance patient safety and infection prevention, we're introducing new, transmission-based, precaution signs and implementing Enteric Contact Isolation across our facility. We've updated signage to ensure clear and consistent communication regarding necessary precautions for different types of transmission-based infections.   

These new signs — rolling out July 29 — are designed to be visually intuitive and informative, making it easier for all staff to quickly understand and adhere to required precautions. Questions? Contact Hospital Epidemiology/Infection Prevention and Control at 434.924.0260 or PIC: 1243. Read more on KnowledgeLink. 

Operations 

UVA Health Launches New SMS Platform Hello World 

Epic has integrated SMS text messaging capabilities into its communications platform, Hello World, which UVA Health launched on Thursday, July 25. Patients have been notified of SMS changes via MyChart, and information on UVA Health’s website and social media channels. If you see that a patient has not opted in to receive text messages, please ask them if they're interested in signing up to receive text messages when you review contact information, collect their mobile phone number, and update consent during registration. Thank you for your help. 

Deadline Extended: Seeking Team Member Feedback! 

New deadline: Sunday, Aug. 4 | We want to know what’s on your mind about work! On July 15, you received an email from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey." Submit your feedback through Sunday, Aug. 4. Thank you in advance for your participation. 

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we are conducting the Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback. 

Please note, UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year.  

To take the survey, scan the QR code and use your computing ID to log in. 

Leadership 

Applications Are Open for the UVA Health Leadership Institute   

Deadline: Friday, Aug. 9 | The UVA Health Leadership Institute (HLI) is ready to welcome a new cohort of emerging leaders: applications for the third HLI cohort are open. Interested candidates should complete their application, essay, and submit a letter of recommendation via the HLI application portal. The institute is seeking candidates who meet the following criteria:      

• Early- or mid-career, minimum of five to 10 years of cumulative work experience in healthcare (at UVA Health and/or elsewhere). 
• Demonstrate leadership experience or potential. 
• Currently employed by any UVA Health entity and invested in their future at UVA Health.      

Selected candidates will be notified in early September. Monthly cohort sessions begin Oct. 16. Additional details about the HLI curriculum, application process, and more are available in the updated FAQs on Connect. 

Happenings 

Due Today: Apply for a 2024 Nursing Degree Scholarship   

Deadline: Monday, July 29 | A total of $90,000 will be distributed to recipients in support of team members pursuing nursing degrees across all levels. Benefited UVA Health University Medical Center employees are eligible to apply for:       

• ADN degree programs 
• BSN degree programs and prerequisites 
• Higher nursing degree programs      

Applicants do not have to be an RN. Recipients will be announced in late August. Learn more. Download a flyer to share. 

Seminar Series: Voices in Clinical and Translational Science  

Tuesday, July 30 | 1-2 p.m. | Zoom | Lifting underrepresented voices in research across iTHRIV partnership. This month, Ishan C. Williams, PhD, FGSA, UVA School of Nursing, presents "Mechanisms by which culturally informed narratives may promote research enrollment among African American adults." The research focuses on quality of life among older adults with dementia and their family caregivers, chronic disease management for older adults with Type 2 diabetes, and culturally appropriate, community-based interventions among African American/Black adults. Learn more. Registration required. 

Nominate: APP Awards and Recognition    

Submission deadline: Wednesday, July 31 | At UVA Health, we have the honor of working alongside more than 650 outstanding Advanced Practice Providers (APPs). National APP Week (Sept. 22-28) honors the contributions of physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominations for 2024 Advanced Practice Provider (APP) Week are now open and you are invited to celebrate your colleagues and peers. Learn more and nominate. 

Physicians and APPs: Get a New Provider Directory Headshot   

McKim Hall | Ground Floor, Room G045 | No appointment necessary. Bring a white coat if you have one; if not, one will be provided. Photos taken in 10 minutes or less on these dates:   

• Thursday, Aug. 8 | 9-noon 
• Monday, Aug. 12 | 11 a.m.-2 p.m. 
• Wednesday, Aug. 21 | 8-11 a.m. 
• Tuesday, Aug. 27 | 1-4 p.m. 

ECHO: Stroke Ready Primary Care 

Virtual | Register | A free webinar series for primary care providers to better understand stroke and management of risk factors. This series will provide a comprehensive review of the newest treatment and evaluation paradigms for the primary and secondary prevention and treatment of cerebrovascular disease. 

• Wednesday, Aug. 14 | noon-1 p.m. | “The Silent Saboteurs: Exploring the Link Between Sleep Disorders and Stroke Risk,” Amna Sohail, MD 
• Wednesday, Sept. 11 | noon-1 p.m. | "Navigating Life After Stroke: Management of Stroke Sequela and Aiding in Recovery," Keri Johnson, NP 
• Wednesday, Oct. 9 | noon-1 p.m. | "Trimming Trends:  Mastering Obesity Treatment in Primary Care," Catherine Varney, DO  
• Wednesday, Nov. 13 | noon-1 p.m. | “High Stakes: Unveiling Substance Abuse as a Stroke Catalyst,” Emily Fisher, MD 

Appreciation 

FY24 Q4 | Patient Experience Award Winners 

Please help us to congratulate the FY24 Quarter 4 Patient Experience Award winners! Each quarter the Top Performer and Most Improved awards are presented to the teams that met or exceeded their fiscal year goals for the key metrics specific to their level of service on the Patient Experience survey. All teams who received at least 40 patient survey responses are considered for the award. 

• Inpatient Adult Top Performer | 5 Central (pictured) 
• Inpatient Adult Most Improved | 4 West 
• Clinic Visit Top Performer | UVBB Peds Gastro FL5 
• Clinic Visit Most Improved | Northridge Community Med 
• Outpatient Services Top Performer | F415 Otol Hearing Aid 
• Outpatient Services Most Improved | Zion Crossroads UVA Imaging Mammography 
• Ambulatory Surgery Top Performer and Most Improved | Monroe Lane Endobronc 
• Outpatient Rehab Top Performer | OCIR Physical Therapy 
• Outpatient Rehab Most Improved | F545 Physical Therapy 

To see photos of more of your award-winning colleagues, visit Connect.

Friday, July 26

Deadline Extended: Seeking Team Member Feedback!  

New deadline: Sunday, Aug. 4 | We want to know what’s on your mind about work! On July 15, you received an email from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey." Submit your feedback through Sunday, Aug. 4. Thank you in advance for your participation.    

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we are conducting the Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback.    

Please note, UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year. 

To take the survey, scan the QR code and use your computing ID to log in. 

Ambulatory 

Providers: Ask Your Questions About Star Ratings and Comments  

Ambulatory providers in the new star ratings and comments program received their first ratings and comments report from Press Ganey via email on Tuesday, July 23. The Patient Experience Office will host virtual office hours to address provider questions about their data, comments, and the appeals process on the following dates:   

• Tuesday, July 30 | 7-7:45 a.m. | Join via WebEx 
• Thursday, Aug. 1 | 7-7:45 a.m. | Join via WebEx 

You may also email questions to transparency@uvahealth.org and visit the Patient Experience website for tipsheets and additional information. 

Patient Care 

Enhancing Patient Safety and Infection Prevention   

As part of UVA Health’s ongoing efforts to enhance patient safety and infection prevention, we're introducing new, transmission-based, precaution signs and implementing Enteric Contact Isolation across our facility. We've updated signage to ensure clear and consistent communication regarding necessary precautions for different types of transmission-based infections.  

These new signs — rolling out July 29 — are designed to be visually intuitive and informative, making it easier for all staff to quickly understand and adhere to required precautions. Questions? Contact Hospital Epidemiology/Infection Prevention and Control at 434.924.0260 or PIC: 1243. Read more on KnowledgeLink. 

Operations 

Annual Garage Maintenance Will Impact Team Member Parking 

Parking options for team members and patients will be modified during this weekend as follows:    

• 8 p.m. Friday, July 26, to 6 p.m. Sunday, July 28 │ South Garage on Crispell Drive closed. Team members must park in the 11th Street Garage.    

Leadership 

Applications Are Open for the UVA Health Leadership Institute  

Deadline: Friday, Aug. 9 | The UVA Health Leadership Institute (HLI) is ready to welcome a new cohort of emerging leaders: applications for the third HLI cohort are open. Interested candidates should complete their application, essay, and submit a letter of recommendation via the HLI application portal. The institute is seeking candidates who meet the following criteria:     

• Early- or mid-career, minimum of five to 10 years of cumulative work experience in healthcare (at UVA Health and/or elsewhere).
• Demonstrate leadership experience or potential.
• Currently employed by any UVA Health entity and invested in their future at UVA Health.     

Selected candidates will be notified in early September. Monthly cohort sessions begin Oct. 16. Additional details about the HLI curriculum, application process, and more are available in the updated FAQs on Connect. 

UVA Health In the News 

Top Story 

• Dr. Craig Kent is featured in a Becker’s Hospital Review story discussing what executives will prioritize over the next six months. 

Patient Care 

• Dr. John MacKnight discusses safe exercise in the summer heat during our weekly NBC29 segment. 
• Dr. Amanda Silva and Dr. Alyssa Mixon are featured locally and on TV stations nationally discussing a new lymphedema treatment. 
• Dr. Bridget Bryer talks with SELF about skin cancer. 
• Dr. Timothy Kyin is featured on two Roanoke/Lynchburg TV stations discussing our new Lynchburg allergy clinic. 
• Capt. Matt McBee is featured locally and on TV stations nationally discussing our security team’s efforts to protect team members, patients, and visitors. 

Research 

• Dr. Avery Michienzi’s research into mushroom gummies that contain illegal drugs is featured in U.S. News & World Report and Business Insider. 
• The Manning Institute is highlighted in a Genetic Engineering & Biotechnology News story on America’s top biopharma clusters and in a Daily Progress article. 
• Dr. Harald Sontheimer’s Alzheimer’s research is featured locally and in Richmond. 
• Dr. JoAnn Pinkerton talks with Allure about the efficacy of vaginal rejuvenation treatments. 
• Dr. Stephen Rich’s precision medicine research is featured locally and on TV stations nationally. 

Community 

• Dr. Tracy Downs is featured in Becker’s Hospital Review’s list of chief diversity, equity, and inclusion officers to know. 
• The Culpeper Star-Exponent covers Reynolds Subaru’s donation of patient care kits to Culpeper Medical Center. 

Education 

• Infectious diseases resident Mia DeMarco co-authors a Pharmacy Times article discussing antimicrobial stewardship. 

Happenings 

UVA Health Team Member Art Show and ‘Blue Ridge East and West: The Art of Debra Sheffer’   

Through Sept. 11 | University Medical Center lobby | Our colleagues are multi-talented and the UVA Health Arts Program is proud to showcase their artwork! View their stellar creations on the two, far wall art panels in the main hospital lobby. In addition, Debra Sheffer’s artwork can be viewed until Sept. 11. 

Apply for a 2024 Nursing Degree Scholarship  

Deadline: Monday, July 29 | A total of $90,000 will be distributed to recipients in support of team members pursuing nursing degrees across all levels. Benefited UVA Health University Medical Center employees are eligible to apply for:      

• ADN degree programs
• BSN degree programs and prerequisites
• Higher nursing degree programs     

Applicants do not have to be an RN. Recipients will be announced in late August. Learn more. Download a flyer to share. 

Nominate: APP Awards and Recognition   

Submission deadline: Wednesday, July 31 | At UVA Health, we have the honor of working alongside more than 650 outstanding Advanced Practice Providers (APPs). National APP Week (Sept. 22-28) honors the contributions of physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominations for 2024 Advanced Practice Provider (APP) Week are now open and you are invited to celebrate your colleagues and peers. Learn more and nominate. 

Film Screening: ‘Everybody’s Work’ 

Thursday, Aug. 22 | 5-7:30 p.m. | McLeod Hall Auditorium | Join UVA Health nursing for a film screening of “Everybody’s Work” — which examines structural racism in the healthcare setting — and an insightful, post-screening panel discussion with national nurse leaders Vivienne McDaniel, DNP, MSN, RN; Katie Boston-Leary, PhD, MBA, MHA, RN, NEA-BC; Malinda Whitlow, DNP, RN, FNP-BC; and Larissa Morgan, MSN, RN, NPD-BC. Moderated by Mesha Jones, MSN, RN, NEA-BC. Register. Questions? Contact Halima Walker, MSN, RN, CCRN, NEA-BC. Watch the trailer. 

Appreciation 

'Always Greets Us With a Smile’ | Kudos for Our UVA Health Colleagues   

To best serve our community, UVA Health regularly surveys our patients on their healthcare experience. Below is a selection of feedback praising our team members:   

• “Staff was very helpful and polite, service was excellent, and my daughter was taken care of very well. The nurses were excellent and helpful with teaching us how to take care of our daughter’s G tube. Thank you for your amazing staff and nurses.”  
• “Christina did a great job with my daughter. She is very professional and thorough. We enjoy having her each time we come for studies. She does a great job with the kids.”  
• “Kaylah is always very professional and interacts with my children in ways they can understand. Always greets us with a smile and answers all of our questions prior to seeing the doctor.” 
• “Dr. Barnes and his team are unmatched. They have excellent bedside manner and are always considering the whole patient, my daughter, when revisiting treatment.” 

Thank you to all team members for providing outstanding, compassionate, and safe care! 

Monday, July 22

Spark Innovation Competition Outcomes 

Today, we are excited to announce the winners of the second annual Spark Innovation Competition, which was created to leverage the many diverse talents of our team members and to support our culture journey. The second annual competition focused on uncovering ways to positively impact the research environment. True to form, our team did not fail to show up for the second annual competition with 319 idea submissions from over 80 different areas of the health system. Following are this year’s winners based on the scope of impact, feasibility of implementation, and long-term sustainability.  

• Brant Isakson, CVRC | Provide designated outdoor seating/tables in the MR4/5/6 courtyard to create a healthier, more productive work environment 
• Jennifer Phillips, iTHRIV/Dean’s Office | Biannual or quarterly award recognizing contributions of research staff 
• Anne Sperling, Medicine/Pulmonology | De-mystify the research environment for new faculty  
• Johnson Ung, MIC | Improve experience for prospective and current postdoctoral fellows across UVA Health 

Questions? Contact Hannah Fitzhugh. Read more on Connect. 

Ambulatory 

Providers: Ask Your Questions About Star Ratings and Comments 

Ambulatory providers in the new star ratings and comments program received their first ratings and comments report from Press Ganey via email on Tuesday, July 23. The Patient Experience Office will host virtual office hours to address provider questions about their data, comments, and the appeals process on the following dates:  

• Tuesday, July 30 | 7-7:45 a.m. | Join via WebEx  
• Thursday, Aug. 1 | 7-7:45 a.m. | Join via WebEx  

You may also email questions to transparency@uvahealth.org and visit the Patient Experience website for tipsheets and additional information. 

Patient Care 

Enhancing Patient Safety and Infection Prevention 

As part of UVA Health’s ongoing efforts to enhance patient safety and infection prevention, we're introducing new, transmission-based, precaution signs and implementing Enteric Contact Isolation across our facility. We've updated signage to ensure clear and consistent communication regarding necessary precautions for different types of transmission-based infections.  

These new signs — rolling out July 29 — are designed to be visually intuitive and informative, making it easier for all staff to quickly understand and adhere to required precautions. Questions? Contact Hospital Epidemiology/Infection Prevention and Control at 434.924.0260 or PIC: 1243. Read more on KnowledgeLink. 

Operations 

UVA Health to Launch New SMS Platform Hello World 

Launches Thursday, July 25 | Epic has integrated SMS text messaging capabilities into its communications platform, Hello World. All text messages sent through Televox (current SMS vendor) will stop working once Hello World launches. We will be starting from scratch as Epic and the Commonwealth of Virginia require patients to explicitly opt-in to receive SMS messages.     

Patients will be notified of SMS changes via MyChart, and information on UVA Health’s website and social media channels. Beginning July 25, if you see that a patient has not opted in to receive text messages, please ask them if they're interested in signing up to receive text messages when you review contact information, collect their mobile phone number, and update consent during registration. Thank you for your help. Read more on Connect. 

Annual Garage Maintenance Will Impact Team Member Parking 

Parking options for team members and patients will be modified during the coming weekend as follows:   

• 8 p.m. Friday, July 26, to 6 p.m. Sunday, July 28 │ South Garage on Crispell Drive closed. Team members must park in the 11th Street Garage.   

Seeking Team Member Feedback! 

We want to know what’s on your mind about work! On July 15, you received an email from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey." Submit your feedback through Monday, July 29. Thank you in advance for your participation.   

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we will conduct the Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback.   

Please note, UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year. 

Human Resources 

Save the Date: 2024 Annual Retraining 

Launches Thursday, Aug. 1 | All UVA Health team members hired on or before April 1, 2024, who provide patient care, receive training, or participate in healthcare education and research within or for the benefit of UVA Health University Medical Center — regardless of their employer — are required to take Annual Retraining. This is part of our commitment to excellence and to meet regulatory requirements. Find more information, including other key dates, on the 2024 Annual Retraining webpage. Questions? Email AskHR@virginia.edu with the subject line, “Annual Retraining." 

Happenings 

Dairy Queen’s Miracle Treat Day Supports UVA Health Children’s 

Thursday, July 25 | Dairy Queen locations in Central Virginia and the Shenandoah Valley are raising money for UVA Health Children’s on Miracle Treat Day. For every Blizzard sold at participating Dairy Queen locations, $1 or more will go to UVA Health Children’s to support several initiatives. To see details and participating locations, visit Connect. 

Apply for a 2024 Nursing Degree Scholarship 

Deadline: Monday, July 29 | A total of $90,000 will be distributed to recipients in support of team members pursuing nursing degrees across all levels. Benefited UVA Health University Medical Center employees are eligible to apply for:     

• ADN degree programs 
• BSN degree programs and prerequisites 
• Higher nursing degree programs    

Applicants do not have to be an RN. Recipients will be announced in late August. Learn more. Download a flyer to share. 

Seminar Series: Voices in Clinical and Translational Science 

Tuesday, July 30 | 1-2 p.m. | Zoom | Lifting underrepresented voices in research across iTHRIV partnership. This month, Ishan C. Williams, PhD, FGSA, UVA School of Nursing, presents "Mechanisms by which culturally informed narratives may promote research enrollment among African American adults." The research focuses on quality of life among older adults with dementia and their family caregivers, chronic disease management for older adults with Type 2 diabetes, and culturally appropriate, community-based interventions among African American/Black adults. Learn more. Registration required. 

Appreciation 

‘Educational Mission Milestone!’ 

Congratulations to UVA Health University Medical Center’s Graduate Medical Education (GME) training programs, which have received the Accreditation Council for Graduate Medical Education (ACGME)’s Institutional Letter of Notification — earning Continued Accreditation status with zero citations and zero areas for improvement.  

“This is really a remarkable accomplishment given the size of our GME enterprise and recent leadership changes, and is a credit to the outstanding work of our dedicated program directors and coordinators, GME office staff, Brad Kesser, MD [former interim Designated Institutional Officer], and Susan Kirk, MD [now retired], as well as UVA Health leadership’s support of our GME programs,” says Monica Lawrence, MD, Designated Institutional Official, UVA Health, and Associate Dean for Graduate Medical Education, UVA School of Medicine.  

The programs offer training to more than 800 residents and fellows in 84 ACGME-accredited specialties and subspecialties.  

UVA School of Medicine Dean Melina Kibbe, MD, hails the program as one of the strongest in the nation, attracting a large number of highly competitive applicants. “This flawless accreditation is a testament to the dedication of our department chairs, attending faculty, GME staff, and our current trainees who provide a climate for learning that has remained a vital and unique part of the program. I’m so pleased to be part of a teaching program with a long tradition of developing physicians of the highest caliber who excel in all aspects of patient care and research.” 

“An educational mission milestone!” touts CEO Wendy Horton, MBA, PharmD, FACHE, UVA Health University Medical Center. “Fantastic news! Achieving this was no small feat, and I know the hard work that went into it. A big congratulations to the entire team!” 

Monday, July 22

Microsoft Outage: Update on Progress 

UVA Health’s HIT team continues to respond to the worldwide CrowdStrike incident that has affected our computers. If your computer was affected by the CrowdStrike update, the fastest resolution is to bring your PC to 1 of the 8 site locations listed below.  

UVA Health Sites (Charlottesville)  

• Stacey Hall - Monroe Conference Room | 9 a.m.-4 p.m.  
• University Hospital Dining Conference Room | 9 a.m.-4 p.m.  
• 2211 Hydraulic - Teton Conference Room | 9 a.m.-4 p.m.  
• 4105 North Fork - Lewis & Clark - Kitchen area | 9 a.m.-4 p.m.  

UVA Community Health Sites  

• Culpeper Medical Staff Office | 9 a.m.-5 p.m.  
• Prince William Women’s Center Conference Room | 7 a.m.-4 p.m.  

Additional Sites  

• Augusta: Conference Room Suite 106 - conference room across from retail pharmacy | 9 a.m-4 p.m.  
• Zion Crossroads: 2nd floor conference area | 9 a.m-4 p.m.   

As additional drop-in opportunities and hours are added, we will update them here. For more information, please refer to the July 21 email from Robin Parkin, CHCIO, CPHIMS, Chief Information Officer, or visit Connect. 

U.S. News and World Report Recognizes High Performing Specialties and Procedures  

U.S. News & World Report has released its “Best Hospitals” guide, with national and regional rankings across hospitals, specialties, procedures, and conditions. This year UVA Health University Medical Center ranked high-performing in four clinical specialties, as well as in 12 out of 20 eligible clinical conditions and procedures. Further good news is that five University Medical Center clinical specialties now rank in the Top 100 nationally, an improvement from three last year. UVA Health Prince William Medical Center is ranked high-performing for heart attack conditions and procedures this year. We remain extremely proud of the exceptional healthcare we deliver. Your daily commitment to excellence is inspiring and your dedication to our patients, our communities, and to each other is extraordinary. We look forward to achieving our vision of becoming the best public academic health system in the country. Thank you! 

Patient Care 

Enhancing Patient Safety and Infection Prevention  

As part of UVA Health’s ongoing efforts to enhance patient safety and infection prevention, we're introducing new, transmission-based, precaution signs and implementing Enteric Contact Isolation across our facility. We've updated signage to ensure clear and consistent communication regarding necessary precautions for different types of transmission-based infections. 

These new signs — rolling out July 29 — are designed to be visually intuitive and informative, making it easier for all staff to quickly understand and adhere to required precautions. Questions? Contact Hospital Epidemiology/Infection Prevention and Control at 434.924.0260 or PIC: 1243. Read more on KnowledgeLink. 

Operations 

Seeking Team Member Feedback!  

We want to know what’s on your mind about work! On July 15, you received an email from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey." Submit your feedback through Monday, July 29. Thank you in advance for your participation.  

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we will conduct the Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback.  

Please note, UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year. 

UVA Health to Launch New SMS Platform Hello World  

Launches Thursday, July 25 | Epic has integrated SMS text messaging capabilities into its communications platform, Hello World. All text messages sent through Televox (current SMS vendor) will stop working once Hello World launches. We will be starting from scratch as Epic and the Commonwealth of Virginia require patients to explicitly opt-in to receive SMS messages.    

Patients will be notified of SMS changes via MyChart, and information on UVA Health’s website and social media channels. Beginning July 25, if you see that a patient has not opted in to receive text messages, please ask them if they're interested in signing up to receive text messages when you review contact information, collect their mobile phone number, and update consent during registration. Thank you for your help. Read more on Connect. 

Annual Garage Maintenance Will Impact Team Member Parking 

Parking options for team members and patients will be modified during the coming weekend as follows:  

• 8 p.m. Friday, July 26 to 6 p.m. Sunday, July 28 │ South Garage on Crispell Drive closed. Team members must park in the 11th Street Garage.  

Leadership 

Applications Are Open for the UVA Health Leadership Institute 

Deadline: Friday, Aug. 9 | The UVA Health Leadership Institute (HLI) is ready to welcome a new cohort of emerging leaders: applications for the third HLI cohort are open. Interested candidates should complete their application, essay, and submit a letter of recommendation via the HLI application portal. The institute is seeking candidates who meet the following criteria:    

• Early- or mid-career, minimum of five to 10 years of cumulative work experience in healthcare (at UVA Health and/or elsewhere).    
• Demonstrate leadership experience or potential.    
• Currently employed by any UVA Health entity and invested in their future at UVA Health.    

Selected candidates will be notified in early September. Monthly cohort sessions begin Oct. 16. Additional details about the HLI curriculum, application process, and more are available in the updated FAQs on Connect. 

Listening Session: 60 Minutes With Wendy Horton   

Tuesday, July 23 | noon-1 p.m. | McKim Hall, BIMS Classroom (first floor, across from Sandridge Auditorium) | University Medical Center team members are invited to an exclusive listening session designed for direct engagement with UVA Health University Medical Center CEO Wendy Horton, PharmD, MBA, FACHE. Ask anything that's on your mind, share thoughts, and discuss topics of interest related to your work at University Medical Center. RSVP. 

Human Resources 

Benefits Wednesday: Meet a Counselor 

Wednesday, July 24 | 7 a.m.-3 p.m. | Medical Center Dining Conference Room 3 | Ask questions and discuss your benefits with a Human Resources counselor. Walk-ins welcome. See monthly dates. 

Happenings 

Rest, Reset, and Restore with Bear (FEAP's Canine Consultant) 

Tuesday, July 23 | 4:30-5:45 p.m. | 350 Old Ivy Way, Suite 300 | The Human Autonomic Nervous System (ANS) manages stress and recovery. Modern life often disrupts this balance, causing Nervous System Dysregulation (NSD), linked to chronic disease, anxiety, and depression. Learn to activate your Restore Branch during these R-3 drop-in sessions. Co-sponsored by FEAP and Population Health. Register. 

Physicians and APPs: Get a New Provider Directory Headshot  

McKim Hall | Ground Floor, Room G045 | No appointment necessary. Bring a white coat if you have one; if not, one will be provided. Photos taken in 10 minutes or less on these dates:  

• Thursday, July 25 | 8-11 a.m.   
• Monday, July 29 | 10 a.m.-1 p.m.   

Nominate: APP Awards and Recognition  

Submission deadline: Wednesday, July 31 | At UVA Health, we have the honor of working alongside more than 650 outstanding Advanced Practice Providers (APPs). National APP Week (Sept. 22-28) honors the contributions of physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominations for 2024 Advanced Practice Provider (APP) Week are now open and you are invited to celebrate your colleagues and peers. Learn more and nominate. 

Appreciation 

Taking the Lead at AAHFN 

UVA Health’s S. Craig Thomas, MSN, APRN, ACNP-BC, ACNS-BC, CHFN, has been named 2024-25 president of the American Association of Heart Failure Nurses (AAHFN). Thomas has been a member of AAHFN since 2007, a member of its Education Committee since 2013, and served as chair of the Education Committee from 2015-18. In 2018, he joined the Board of Directors and served as AAHFN’s treasurer until 2023, when he assumed the president-elect position. 

“The support I have received from this organization over my years as a member is immeasurable,” says Thomas. “Championing knowledge acquisition and clinical practice of heart failure nurses and bringing improved care to our patients with heart failure is my passion. I am proud to lead the work of AAHFN in this 20th year of the organization.”  

Thomas has been a heart failure/cardiovascular nurse since 2001 — working as a bedside nurse, nurse manager, and now as an acute care nurse practitioner (ACNP) in the heart failure program, as well as clinical instructor for UVA School of Nursing. 

The Virginia native earned his BSN and MSN from UVA School of Nursing. He is certified as a clinical nurse specialist (CNS) and ACNP by the American Nurses Credentialing Center and as a heart failure nurse by AAHFN. 

Thomas is heavily involved in heart failure readmission reduction strategies, remote monitoring, and transitional care strategies for UVA Health, which he joined in 1999. He serves as supervisor of University Medical Center’s Cardiology Home Visit program and works at Heart and Vascular Center Fontaine Clinic. 

Friday, July 19

UVA Health Town Hall Replay: Check Out the Speed-Watcher’s Guide   

If you missed the July 11 town hall, here's your chance to catch up! Visit KnowledgeLink to find time code stamps for leaders and other speakers and panel discussion topics, and the embedded town hall video. Learn about our new UVA Health brand and the latest progress on our 10-year strategic plan — and celebrate nursing! 

Ambulatory 

June Ambulatory Operations Progress Report Now Available  

The June Ambulatory Operations Progress Report includes key updates about the launch of our fourth specialty wave of the One Team | United on Access project, the latest on the Ambulatory Role Delineation project, FY25 patient experience goals, and more. View the report. 

Operations 

Seeking Team Member Feedback!  

We want to know what’s on your mind about work! On Monday, July 15, an email was sent from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey." Submit your feedback through Monday, July 29. Thank you in advance for your participation.  

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we will conduct the Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback.  

Please note, UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year. 

Annual Garage Maintenance Will Impact Team Member Parking in July   

Parking options for team members and patients will be modified during coming weekends as follows:  

• 8 p.m. Friday, July 19, to 6 p.m. Sunday, July 21 │ 11th Street Garage closed. Patients will be directed to park in the Lee Street Garage, and team members must park in the South Garage on Crispell Drive.  
• 8 p.m. Friday, July 26, to 6 p.m. Sunday, July 28 │ South Garage on Crispell Drive closed. Team members must park in the 11th Street Garage.  

Leadership 

Listening Session: 60 Minutes With Wendy Horton   

Tuesday, July 23 | noon-1 p.m. | McKim Hall, BIMS Classroom (first floor, across from Sandridge Auditorium) | University Medical Center team members are invited to an exclusive listening session designed for direct engagement with UVA Health University Medical Center CEO Wendy Horton, PharmD, MBA, FACHE. Ask anything that's on your mind, share thoughts, and discuss topics of interest related to your work at University Medical Center. RSVP. 

UVA Health In the News 

Top Story 

• Dr. Avery Michienzi receives national and international coverage for new research into mushroom gummies that contain illegal drugs, including NBCnews.com, CBSnews.com, USA Today and The Daily Mail. 

Patient Care 

• Oncology Nutrition Specialist Renee Danner discusses nutrition care for cancer patients during our weekly NBC29 segment. 
• Dr. Michael Ayers is featured in HuffPost and Yahoo discussing the benefits of adding fast intervals to your daily walk. 
• Dr. Nassima Ait-Daoud Tiouririne is featured locally and on TV stations nationally discussing our partnership with The Haven on an opioid-use disorder clinic. 
• The opening of our comprehensive Parkinson’s disease clinic is featured locally and in Richmond. 

Research 

• Becker’s Hospital Review names UVA Health’s Heart and Vascular Center to its list of 100 hospitals and health systems with great heart programs.  
• Dr. Dave Hryvniak appears on SiriusXM’s Doctor Radio, discussing his shin splints research. 
• UVA Health’s research into donor islet cells as a potential type 1 diabetes treatment is highlighted in Medscape. 
• A STAT News roundup of long COVID research features UVA School of Medicine research led by Dr. Jie Sun. 

Community 

• The nine graduates of the Project SEARCH internship program at Prince William Medical Center are featured in InsideNoVA. 

Education 

• Nurse.org rates the UVA School of Nursing’s online psychiatric mental health nurse practitioner program as No. 1 in the country. 

Human Resources 

Benefits Wednesday: Meet a Counselor 

Wednesday, July 24 | 7 a.m.-3 p.m. | Medical Center Dining Conference Room 3 | Ask questions and discuss your benefits with a Human Resources counselor. Walk-ins welcome. See monthly dates. 

Happenings 

UVA Health Team Member Art Show and ‘Blue Ridge East and West: The Art of Debra Sheffer’  

Through Sept. 11 | University Medical Center lobby | Our colleagues are multi-talented and the UVA Health Arts Program is proud to showcase their artwork! View their stellar creations on the two, far wall art panels in the main hospital lobby. In addition, Debra Sheffer’s artwork can be viewed until Sept. 11. 

Blood Drive: Your Donation Is Urgently Needed   

Monday, July 22 | 1-6 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | American Red Cross is approaching critically low levels of blood supply, particularly those with type O blood. Sign up to donate by emailing giveblood@uvahealth.org. Swag alert: During July, donors will receive a Fandango movie ticket and be automatically entered for a chance to win a 2025 Ram 1500 Big Horn. Details. 

Rest, Reset, and Restore with Bear (FEAP's Canine Consultant) 

Tuesday, July 23 | 4:30-5:45 p.m. | 350 Old Ivy Way, Suite 300 | The Human Autonomic Nervous System (ANS) manages stress and recovery. Modern life often disrupts this balance, causing Nervous System Dysregulation (NSD), linked to chronic disease, anxiety, and depression. Learn to activate your Restore Branch during these R-3 drop-in sessions. Co-sponsored by FEAP and Population Health. Register. 

Seminar Series: Voices in Clinical and Translational Science    

Tuesday, July 30 | 1-2 p.m. | Zoom | Lifting underrepresented voices in research across iTHRIV partnership. This month, Ishan C. Williams, PhD, FGSA, UVA School of Nursing, presents "Mechanisms by which culturally informed narratives may promote research enrollment among African American adults." The research focuses on quality of life among older adults with dementia and their family caregivers, chronic disease management for older adults with Type 2 diabetes, and culturally appropriate, community-based interventions among African American/Black adults. Learn more. Registration required. 

Appreciation 

'Unbelievably Excellent’ | Kudos for Our UVA Health Colleagues  

To best serve our community, UVA Health regularly surveys our patients on their healthcare experience. Below is a selection of feedback praising our team members:  

• “Wayne was my tech and he was simply amazing. A terrible life-or-death situation has me terrified of MRIs. Wayne focused solely on me! He kept my attention and had me focus on his eyes. He made a massive difference in my test. He — and only he — made this test possible for me. He is such an amazing part of UVA Health, and that's why I drive over an hour to be part of the UVA Health family. Wayne, you are invaluable! Thanks so much.” 
• “I was beyond nervous for my appointment with the urologist. I can't begin to describe how great his bedside manner was. I am also a biomedical PhD student, so I love research and detailed answers. He sensed that and explained everything to me. I mean this when I say that this was literally the best appointment I've ever had with a doctor’s office. I typically skip reviews unless they are at one of the two possible extremes, and Mikel was not only on the positive end of that extreme, but he surpassed any hopes I had for a good appointment.” 
• “We arrived early because we came from out of town. Tim noticed that we were in the waiting room, and we explained we were very early. (We were taken at exactly the scheduled time.) He asked if he could do anything to make us more comfortable. Another lady at reception gave me a bottle of water. Mission statements are usually developed in a board room and posted. Every person we encountered loved the mission. Dr. Buda is a great communicator who answered every one of my questions. The nurse was spectacular. Very professional and helpful. Tim called me the next morning with scheduled tests. Great follow through. A true gentleman. The entire experience was unbelievably excellent.” 

Thank you to all team members for providing outstanding, compassionate, and safe care! 

Wednesday, July 17

Applications Are Open for the UVA Health Leadership Institute   

Deadline: Friday, Aug. 9 | The UVA Health Leadership Institute (HLI) is ready to welcome a new cohort of emerging leaders: applications for third HLI cohort are open. Interested candidates should complete their application, essay, and submit a letter of recommendation via the HLI application portal. The institute is seeking candidates who meet the following criteria:   

• Early- or mid-career, minimum of five to 10 years of cumulative work experience in healthcare (at UVA Health and/or elsewhere).   
• Demonstrate leadership experience or potential.   
• Currently employed by any UVA Health entity and invested in their future at UVA Health.   

Selected candidates will be notified in early September. Monthly cohort sessions begin Oct. 16. Additional details about the HLI curriculum, application process, and more are available in the updated FAQs on Connect. 

Ambulatory 

June Ambulatory Operations Progress Report Now Available 

The June Ambulatory Operations Progress Report includes key updates about the launch of our fourth specialty wave of the One Team | United on Access project, the latest on the Ambulatory Role Delineation project, FY25 patient experience goals, and more. View the report. 

Operations 

UVA Health to Launch New SMS Platform Hello World 

Launches Thursday, July 25 | Epic has integrated SMS text messaging capabilities into its communications platform, Hello World. All text messages sent through Televox (current SMS vendor) will stop working once Hello World launches. We will be starting from scratch as Epic and the Commonwealth of Virginia require patients to explicitly opt-in to receive SMS messages.   

Patients will be notified of SMS changes via MyChart, and information on UVA Health’s website and social media channels. Beginning July 25, if you see that a patient has not opted in to receive text messages, please ask them if they're interested in signing up to receive text messages when you review contact information, collect their mobile phone number, and update consent during registration. Thank you for your help. Read more on Connect. 

Take the Wahoo West Reimagined Survey  

Food and Nutrition Services is asking for feedback from UVA Health University Medical Center team members in a short, four question survey. Which café do you usually visit and why; would you walk to Wahoo West Café if new concepts were implemented — and how would you like to see that café reimagined? Take the quick survey.   

Leadership 

UVA Health Town Hall Replay: Check Out the Speed-Watcher’s Guide  

If you missed the July 11 town hall, here's your chance to catch up! Visit KnowledgeLink to find time code stamps for leaders and other speakers and panel discussion topics, and the embedded town hall video. Learn about our new UVA Health brand and the latest progress on our 10-year strategic plan — and celebrate nursing! 

Medical Center CEO Blog | Medical Center Milestones: Groundbreaking Procedure at UVA Health 

In her latest Vision and Voice blog, Wendy Horton, PharmD, MBA, FACHE, discusses an exciting milestone in our goal to provide superior quality, patient safety, and outstanding outcomes. Read more. 

New Edition of ASPIRE Releases  

The second edition of ASPIRE, the quarterly printed newsletter designed to inform team members and patients about the UVA ASPIRE values and how we live them, has hit the stands! It includes meaningful accounts of healing, teamwork, discoveries, and stories from across the UVA Health system. In this issue, you’ll read about the 60th anniversary of UVA Health Prince William Medical Center, new training available through Wisdom & Well-being, a column from UVA Health CEO Dr. K. Craig Kent, and more.  

Please feel free to place issues in your unit and share them with patients. Don’t forget to grab a copy for yourself! Can’t get a physical copy? Check out the online version. 

Listening Session: 60 Minutes With Wendy Horton  

Tuesday, July 23 | noon-1 p.m. | McKim Hall, BIMS Classroom (first floor, across from Sandridge Auditorium) | University Medical Center team members are invited to an exclusive listening session designed for direct engagement with UVA Health University Medical Center CEO Wendy Horton, PharmD, MBA, FACHE. Ask anything that's on your mind, share thoughts, and discuss topics of interest related to your work at University Medical Center. RSVP. 

Human Resources 

Save the Date: 2024 Annual Retraining 

Launches Thursday, Aug. 1 | All UVA Health team members hired on or before April 1, 2024, who provide patient care, receive training, or participate in healthcare education and research within or for the benefit of UVA Health University Medical Center — regardless of their employer — are required to take Annual Retraining. This is part of our commitment to excellence and to meet regulatory requirements. Find more information, including other key dates, on the 2024 Annual Retraining webpage. Questions? Email AskHR@virginia.edu with the subject line, “Annual Retraining." 

Happenings 

Nominate a Health Unit Coordinator  

Deadline: Thursday, July 18 | Recognize our health unit coordinators' important role in showing kindness and empathy to our patients, their families, and each other. Consider nominating one or more of your well-deserving colleagues for this honor. Questions? Email npgo@uvahealth.org.   

Introduction to Emotional Intelligence  

Thursday, July 18 | 9-11:30 a.m. | Virtual | Examine the connection between how people think, feel, and behave. Explore how emotions affect job performance and review the importance of self-awareness, self-management, social awareness, and relationship management. Learn more. 

Blood Drive: Your Donation Is Urgently Needed  

Monday, July 22 | 1-6 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | American Red Cross is approaching critically low levels of blood supply, particularly those with type O blood. Sign up to donate by emailing giveblood@uvahealth.org. Swag alert: During July, donors will receive a Fandango movie ticket and be automatically entered for a chance to win a 2025 Ram 1500 Big Horn. Details. 

Apply for a 2024 Nursing Degree Scholarship 

Deadline: Monday, July 29 | A total of $90,000 will be distributed to recipients in support of team members pursuing nursing degrees across all levels. Benefited UVA Health University Medical Center employees are eligible to apply for:    

• ADN degree programs   
• BSN degree programs and prerequisites   
• Higher nursing degree programs   

Applicants do not have to be an RN. Recipients will be announced in late August. Learn more. Download a flyer to share. 

Nominate: APP Awards and Recognition 

Submission deadline: Wednesday, July 31 | At UVA Health, we have the honor of working alongside more than 650 outstanding Advanced Practice Providers (APPs). National APP Week (Sept. 22-28) honors the contributions of physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominations for 2024 Advanced Practice Provider (APP) Week are now open and you are invited to celebrate your colleagues and peers. Learn more and nominate. 

Appreciation 

Congratulations! 

The UVA Board of Visitors has approved the promotions of four UVA School of Nursing faculty members. Now — Ha Do Byon, PhD, MS, MPH, RN, and Beth Quatrara, DNP, RN, CMSRN, ACNS-BC, are associate professors; Meghan Mattos, PhD, RN, CNL, is a tenured associate professor: and Ishan Williams, PhD, FGSA, has earned the rank of tenured full professor:  

• Byon is a former community health nurse in Harlem, New York, who studies workplace violence in healthcare settings. 
• Quatrara is Director, DNP program; Coordinator, CNS master’s track; and recipient, All-UVA Teaching Award, who has worked with UVA Health nurses to change pediatric platelet administration protocols. 
• Mattos — whose NIH-funded research focuses on the prevention and treatment of cognitive impairment in older adults — works across community health spaces. 
• Williams is a social and behavioral scientist who studies topics related to aging, quality of life, and the support of those with dementia and their caregivers.  

Read more on Connect. 

Monday, July 15

Seeking Team Member Feedback! 

We want to know what’s on your mind about work! Today, Monday, July 15, please look for an email from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey." Submit your feedback through Monday, July 29. Thank you in advance for your participation. 

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we will conduct the Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback. 

Please note, UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year. 

Operations 

Closed for Renovation: Lobby Bathrooms 

Through July 21 | University Hospital, main lobby bathrooms | The bathrooms off the main lobby of University Hospital will be closed for renovation. Alternate locations are in South Tower lobby, second floor by the Heart and Vascular Clinic, and Primary Care Center. Signs will direct team members, patients, and visitors to these alternate locations. 

Construction Alert: University Hospital MRI Expansion  

Tuesday, July 16 | 9 a.m. to 2 p.m. | A manlift will be delivered and stationed on Lane Road near Crispell Drive: 

• Northbound lane of traffic will be blocked with flaggers to direct traffic safely. 
• Short section of sidewalk will be closed; please see alternative ADA route.  

Questions? Email Construction Administration Manager Hunter Durrer. 

Annual Garage Maintenance Will Impact Team Member Parking in July  

Parking options for team members and patients will be modified during coming weekends as follows: 

• 8 p.m. Friday, July 19 to 6 p.m. Sunday, July 21 │ 11th Street Garage closed. Patients will be directed to park in the Lee Street Garage, and team members must park in the South Garage on Crispell Drive. 
• 8 p.m. Friday, July 26 to 6 p.m. Sunday, July 28 │ South Garage on Crispell Drive closed. Team members must park in the 11th Street Garage 

Additionally, McLeod Hall parking (N1) will be washed during the nights of Wednesday, July 17, and Thursday, July 18, from 6 p.m. to 4 a.m. 

Take the Wahoo West Reimagined Survey  

Food and Nutrition Services is asking for feedback from UVA Health University Medical Center team members in a short, four question survey. Which café do you usually visit and why; would you walk to Wahoo West Café if new concepts were implemented — and how would you like to see that café reimagined? Take the quick survey.   

Leadership 

UVA Health Town Hall Replay: Check Out the Speed-Watcher’s Guide 

If you missed the July 11 town hall, here's your chance to catch up! Visit KnowledgeLink to find time code stamps for leaders and other speakers and panel discussion topics, and the embedded town hall video. Learn about our new UVA Health brand and the latest progress on our 10-year strategic plan — and celebrate nursing! 

UVA Health Recognized as One of Money Magazine’s 2024 Best Hospitals for Cancer Care Nationwide 

Money’s ranking of the best hospitals for cancer care meticulously culls cancer treatment facilities to a list of the top 75 across the country. The institutions should have a track record of delivering high quality cancer treatment and be staffed by the best oncologists and other cancer specialists. The ranking heavily emphasizes these factors and favors hospitals that received strong scores from the federal government and patients — and have a staff that is highly experienced in oncology. Learn more. 

Applications Are Open Through Aug. 9 for the UVA Health Leadership Institute  

The UVA Health Leadership Institute (HLI) is ready to welcome a new cohort of emerging leaders: applications for third HLI cohort are open through Aug. 9. Interested candidates should complete their application, essay, and submit a letter of recommendation via the HLI application portal. The institute is seeking candidates who meet the following criteria:  

• Early- or mid-career, minimum of five to 10 years of cumulative work experience in healthcare (at UVA Health and/or elsewhere).  
• Demonstrate leadership experience or potential.  
• Currently employed by any UVA Health entity and invested in their future at UVA Health.  

Selected candidates will be notified in early September. Monthly cohort sessions begin Oct. 16. Additional details about the HLI curriculum, application process, and more are available in the updated FAQs on Connect. 

Listening Session: 60 Minutes With Wendy Horton 

Tuesday, July 23 | noon-1 p.m. | McKim Hall, BIMS Classroom (first floor, across from Sandridge Auditorium) | University Medical Center team members are invited to an exclusive listening session designed for direct engagement with UVA Health University Medical Center CEO Wendy Horton, PharmD, MBA, FACHE. Ask anything that's on your mind, share thoughts, and discuss topics of interest related to your work at University Medical Center. RSVP.  

Happenings 

ROSE Program Gives Office Supplies New Life  

Tuesday, July 16 | 9:30 a.m.-2 p.m. | Medical Center Dining Conference Rooms 1 and 2 | Reusable Office Supply Exchange (ROSE) Program is a free service that collects new or gently used office supplies. Drop off or take what you need monthly. 

Physicians and APPs: Get a New Provider Directory Headshot

McKim Hall | Ground Floor, Room G045 | No appointment necessary. Bring a white coat if you have one; if not, one will be provided. Photos taken in 10 minutes or less on these dates: 

• Wednesday, July 17 | 11:30 a.m.-2:30 p.m.  
• Thursday, July 25 | 8-11 a.m.  
• Monday, July 29 | 10 a.m.-1 p.m.  

Manager Workshop Series: How to Develop a Winning Team With Performance Management  

Wednesday, July 17 | noon-1 p.m. | Virtual | Fewer than 20 percent of employees feel their performance is managed in a way that motivates them. Join UVA's innovative Performance Management team as they show you how to have 80 percent or more of your team engaged and motivated to do outstanding work. Learn more. 

Introduction to Emotional Intelligence 

Thursday, July 18 | 9-11:30 a.m. | Virtual | Examine the connection between how people think, feel, and behave. Explore how emotions affect job performance and review the importance of self-awareness, self-management, social awareness, and relationship management. Learn more. 

Nominate a Health Unit Coordinator 

Deadline: Thursday, July 18 | Recognize our health unit coordinators' important role in showing kindness and empathy to our patients, their families, and each other. Consider nominating one or more of your well-deserving colleagues for this honor. Questions? Email npgo@uvahealth.org.  

Blood Drive: Your Donation Is Urgently Needed 

Monday, July 22 | 1-6 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | American Red Cross is approaching critically low levels of blood supply, particularly those with type O blood. Sign up to donate by emailing giveblood@uvahealth.org. Swag alert: During July, donors will receive a Fandango movie ticket and be automatically entered for a chance to win a 2025 Ram 1500 Big Horn. Details. 

Seminar Series: Voices in Clinical and Translational Science   

Tuesday, July 30 | 1-2 p.m. | Zoom | Lifting underrepresented voices in research across iTHRIV partnership. This month, Ishan C. Williams, PhD, FGSA, UVA School of Nursing, presents "Mechanisms by which culturally informed narratives may promote research enrollment among African American adults." The research focuses on quality of life among older adults with dementia and their family caregivers, chronic disease management for older adults with Type 2 diabetes, and culturally appropriate, community-based interventions among African American/Black adults. Learn more. Registration required. 

Appreciation 

‘Amazing Opportunity’ 

The Project SEARCH Transition-to-Work Program at UVA Community Health is celebrating its 12th year of helping adults ages 18-21 with intellectual and developmental disabilities to gain career and life skills — and find employment. 
 
This year’s class featured nine graduates! The one-year, unpaid, business-led program promotes an inclusive internship experience and employability and independent living skills. 

For this Project SEARCH — UVA Community Health partners with the Prince William County School System, Virginia Department of Aging and Rehabilitative Services (DARS), and Didlake in Manassas, Virginia. 
 
“Project SEARCH is an amazing internship opportunity! It gives students with developmental disabilities an opportunity to gain real life work experience,” says Rozlyn Giddens, Community Engagement Manager, UVA Community Health. 

Read more and watch an inspiring video on Connect. 

Friday, July 12

GET READY TO TAKE A PULSE: JULY 15-29

On Monday, July 15, please look for an email from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey."  The survey will be open until Monday, July 29. Thank you in advance for your participation. 

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we will conduct the Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback. 

Note: UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year. 

Annual Garage Maintenance Will Impact Team Member Parking Three Weekends in July 

Parking options for team members and patients will be modified during coming weekends 

• 8 p.m., Friday, July 12 to 6 p.m. Sunday, July 14 │ Lee Street Garage closed. Patients will be directed to park in the 11th Street Garage, and team members must park in the South Garage on Crispell Drive.  
• 8 p.m., Friday, July 19 to 6 p.m. Sunday, July 21 │ 11th Street Garage closed. Patients will be directed to park in the Lee Street Garage, and team members must park in the South Garage on Crispell Drive.  
• 8 p.m., Friday, July 26 to 6 p.m. Sunday, July 28 │ South Garage on Crispell Drive closed. Team members must park in the 11th Street Garage 

Additionally, McLeod Hall parking (N1) will be washed during the nights of Wednesday, July 17 and Thursday, July 18 from 6 p.m. to 4 a.m. 

Patient Care 

Enhancing Patient Safety and Infection Prevention 

As part of UVA Health’s ongoing efforts to enhance patient safety and infection prevention, we're introducing new, transmission-based, precaution signs and implementing Enteric Contact Isolation across our facility. We've updated signage to ensure clear and consistent communication regarding necessary precautions for different types of transmission-based infections.

These new signs — rolling out July 29 — are designed to be visually intuitive and informative, making it easier for all staff to quickly understand and adhere to required precautions. Questions? Contact Hospital Epidemiology/Infection Prevention and Control at 434.924.0260 or PIC: 1243. Read more on KnowledgeLink.

New Saturday Lab Hours at Emily Couric Clinical Cancer Center

The lab at ECCCC, first floor Room 1990c, now offers Saturday appointments for patients in need of urgent testing. This expansion of service helps expedite care for those in need and helps divert non-emergent patients from the Emergency Department.   

• Saturday, 8 a.m.-2 p.m. appointments, for urgent labs to include venipuncture (adult and pediatric patients), urine collection, and home collection specimens drop off.   
• Patients with emergent labs who require medical attention still should be seen in the Emergency Department.   

To schedule: send in-basket message to Ancillary Clerical Support Pool — or providers may send a scheduling ticket to the patient through MyChart so they can self-schedule online. Tip sheet.

Operations

Updated Construction Alert: University Hospital MRI Expansion 

Rescheduled to Tuesday, July 16, 9 a.m. to 2 p.m. | A manlift will be delivered and stationed on Lane Road near Crispell Drive: 

• Northbound lane of traffic will be blocked with flaggers to direct traffic safely. 
• Short section of sidewalk will be closed; please see alternative ADA route.  

Questions? Email Construction Administration Manager Hunter Durrer. 

Construction Alert: Emmet Street Closure 

Through Sunday, July 14, 9 p.m., Emmet Street will be closed between Contemplative Commons and Bavaro Hall. Please note:  

• All pedestrian and vehicular traffic will be detoured during that time.  
• The closure will facilitate the removal of the existing footbridge over Emmet Street.  
• Vehicular traffic will be routed around Emmet Street through a detour at the Emmet/Ivy intersection.  
• Pedestrian traffic will be routed up the stairs or elevator at the Central Grounds Garage from the north — and up the McCormick Road ramp from the south.  

This work has been closely coordinated and approved by the City of Charlottesville and will be performed by Martin/Horn. Questions? Contact Project Manager Kellen Renner-Thomas. 

Take the Wahoo West Reimagined Survey 

Food and Nutrition Services is asking for feedback from UVA Health University Medical Center team members in a short, four question survey. Which café do you usually visit and why; would you walk to Wahoo West Café if new concepts were implemented — and how would you like to see that café reimagined? Take the quick survey. 

Leadership 

Applications Are Open Through Aug. 9 for the UVA Health Leadership Institute 

The UVA Health Leadership Institute (HLI) is ready to welcome a new cohort of emerging leaders: applications for third HLI cohort are open through Aug. 9. Interested candidates should complete their application, essay, and submit a letter of recommendation via the HLI application portal. The institute is seeking candidates who meet the following criteria: 

• Early- or mid-career, minimum of five to 10 years of cumulative work experience in healthcare (at UVA Health and/or elsewhere). 
• Demonstrate leadership experience or potential. 
• Currently employed by any UVA Health entity and invested in their future at UVA Health. 

Selected candidates will be notified in early September. Monthly cohort sessions begin Oct. 16. Additional details about the HLI curriculum, application process, and more are available in the updated FAQs on Connect. 

UVA Health in the News 

Top Story 

Becker’s Hospital Review covers UVA Health’s Well-Being First Champion Award for removing mental health questions from physician credentialing applications.

Patient Care 

• Dr. Carol Manning discusses Alzheimer’s disease during our weekly NBC29 segment. 
• CEO Wendy Horton talks with WINA about the value of blood donations, among other topics. 
• Novella Thompson talks with Becker’s Hospital Review about the future of healthcare delivery. 
• Bush Bell is featured locally and on TV stations nationally discussing our free language interpretation services. 

Research  

• Dr. Jim Tucker is quoted by Fox News discussing research into whether children can remember past lives. 
• Dr. Ryan Smith is featured locally and on TV stations nationally discussing men’s health. 
• Dr. Jayakrishna Ambati is featured in MedPage Today discussing a potential macular degeneration treatment. 
• Locally and on TV stations nationally, Dr. Andrew Muck explains how antidepressants can up the risk for heat stroke. 
• Dr. Joseph Tan discusses locally and on TV stations nationally how cell phones can impact kids’ mental health. 

Community 

• Dr. Fern Hauck is featured locally and on TV stations nationally discussing a visit by immigrant students to UVA Health. 

Education 

• Dr. Timothy Showalter writes a column for Psychology Today about what patients have taught him about a patient-centric approach to care. 

Happenings 

UVA Health Team Member Art Show & ‘Blue Ridge East and West: The Art of Debra Sheffer’ 

Through Sept. 11 | University Medical Center lobby | Our colleagues are multi-talented and the UVA Health Arts Program is proud to showcase their artwork! View their stellar creations on the two, far wall art panels in the Main Hospital lobby. In addition, Debra Sheffer’s artwork can be viewed until Sept. 11. 

ROSE Program: Drop Off or Pick Up Reusable Office Supplies 

Tuesday, July 16 | 9:30 a.m.-2 p.m. | Medical Center Dining Conference Rooms 1 and 2 | Reusable Office Supply Exchange (ROSE) Program is a free service that collects new or gently used office supplies. Drop off or take what you need monthly.  

Apply to Enlighten by July 15 

Interested in earning undergraduate credits while developing professional skills that can immediately enhance your job performance? Consider Enlighten — a flexible, online program developed by UVA specifically for healthcare professionals. Apply by Monday to begin classes this fall.   

Nominate a HUC by July 18  

Recognize our health unit coordinators' important role in showing kindness and empathy to our patients, their families, and each other. Consider nominating one or more of your well-deserving colleagues for this honor. Questions? Email npgo@uvahealth.org. 

Nominate an APP by July 31

UVA Health has 650+ outstanding advanced practice providers (APPs). National APP Week — Sept. 22-28 — honors physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominate now for 2024 APP Awards. 

Apply to 2024 Nursing Degree Scholarship by July 29 

A total of $90,000 will be distributed to recipients in support of team members pursuing nursing degrees across all levels. Benefited UVA Health University Medical Center employees are eligible to apply for:   

• ADN degree programs  
• BSN degree programs and prerequisites  
• Higher nursing degree programs  

Applicants do not have to be an RN. Recipients will be announced in late August. Learn more. Download a flyer to share.  

Appreciation 

'Out of This World!’ | Kudos for Our UVA Health Colleagues 

To best serve our community, UVA Health regularly surveys our patients on their healthcare experience. Below is a selection of feedback praising our team members: 

• “The entire team was very polite, caring, and prepared. Nurse Susan is amazing. She made sure to speak to my daughter and understand her cues on every situation. Nurse Shelly was very sweet with her. Drs. Ross and Hughes are such a great team. Dr. Sharma is out of this world!” 
• “My surgery and care was the best experience I've ever had at a hospital/surgery center! Everyone was amazing, friendly, caring, professional, and knew their roles. You treated me and my family like rock stars!” 
• “I felt seen and heard! Alyssa W., RN in the ED, made my stay so easy, informed me about my results, and made sure my studies were getting done. 5C nurses were great receiving me in the middle of the night! 5W was exceptional! Nurses Jill, Anita, and Brett were awesome. Maya the charge nurse made sure all my discharge paperwork got done.” 
• “Dr. Kabagambe is one of the most caring and gracious surgeons and medical care providers! She made tough decisions that saved our child. Then she cared for all of us. UVA Health is lucky to have her!” 
• “Without the care I received through UVA Health, I wouldn’t be able to function the way that I am, in good health. I see people in pain management, orthopedics, primary care, and neurology. Dr. Leone along with all the others I have met along the way are good to me.” 

Thank you to all team members for providing outstanding, compassionate, and safe care! 

Wednesday, July 10

Tomorrow: UVA Health Town Hall

Thursday, July 11 | noon-1 p.m. | Sandridge Auditorium and Livestream | Join K. Craig Kent, MD, CEO of UVA Health, and other UVA Health leaders to learn more about the top priorities and latest developments for our organization as we continue our momentum as One Future Together | Health and Hope for All. A special segment will celebrate nurses and the key contributions they make toward our strategic plan goals. (This event originally was scheduled in May during National Nurses Week. 

Get Ready to Take a Pulse! July 15-29

UVA Health implemented a system-wide engagement survey in the fall of 2022. To track our progress across various work environment attributes, we will conduct a Pulse Engagement Survey — a quick, focused survey designed to gather your valuable feedback. Note: UVA School of Medicine faculty will be excluded from the Pulse Engagement Survey since they participated in a different engagement survey in 2022. Additionally, UVA School of Nursing team members are excluded, given that they will take a different survey later this year.   

Please look for an email from Press Ganey with the subject line "2024 UVA Health Pulse Engagement Survey" on Monday, July 15. The survey will be open until Monday, July 29. Thank you in advance for your participation. 

Leadership 

Listening Session: 60 Minutes With Wendy Horton 

Tuesday, July 23 | noon-1 p.m. | McKim Hall, BIMS Classroom (first floor, across from Sandridge Auditorium) | University Medical Center team members are invited to an exclusive listening session designed for direct engagement with UVA Health University Medical Center CEO Wendy Horton, PharmD, MBA, FACHE. Ask about anything that's on your mind, share thoughts, and discuss topics of interest related to your work at University Medical Center. RSVP. 

Medical Center CEO Blog | More Photos from the 2024 UVA Health Service Awards  

There are so many wonderful photos from the event that Wendy Horton is sharing more on Vision and Voice! Thank you to the honorees for their years of service to our organization, patients, team members, and mission. 

Patient Care 

Enhancing Patient Safety and Infection Prevention  

Monday, July 29 | As part of UVA Health’s ongoing efforts to enhance patient safety and infection prevention, we're introducing new, transmission-based, precaution signs and implementing Enteric Contact Isolation across our facility. We've updated signage to ensure clear and consistent communication regarding necessary precautions for different types of transmission-based infections. These new signs — rolling out July 29 — are designed to be visually intuitive and informative, making it easier for all staff to quickly understand and adhere to required precautions. Questions? Contact Hospital Epidemiology/Infection Prevention and Control at 434.924.0260 or PIC: 1243. Read more on KnowledgeLink.

New Saturday Lab Hours at Emily Couric Clinical Cancer Center

The lab at ECCCC now offers Saturday appointments for patients in need of urgent testing. This expansion of service will help expedite care for those in need and help divert non-emergent patients from the Emergency Department.  

• Lab at Emily Couric Clinical Cancer Center | First Floor, Room 1990c   
• Saturday, 8 a.m.-2 p.m. appointments, for urgent labs to include venipuncture (adult and pediatric patients), urine collection, and home collection specimens drop off.  
• Patients with emergent labs who require medical attention still should be seen in the Emergency Department.  
• To schedule: send in-basket message to Ancillary Clerical Support Pool — or providers may send a scheduling ticket to the patient through MyChart so they can self-schedule online. Tip sheet.  

Operations 

Construction Alert: Emmet Street Closure   

From Thursday, July 11, 9 p.m. to Sunday, July 14, 9 p.m., Emmet Street will be closed between Contemplative Commons and Bavaro Hall. Please note:  

• All pedestrian and vehicular traffic will be detoured during that time.  
• The closure will facilitate the removal of the existing footbridge over Emmet Street.  
• Vehicular traffic will be routed around Emmet Street through a detour at the Emmet/Ivy intersection.  
• Pedestrian traffic will be routed up the stairs or elevator at the Central Grounds Garage from the north — and up the McCormick Road ramp from the south. 

This work has been closely coordinated and approved by the City of Charlottesville and will be performed by Martin/Horn. Questions? Contact Project Manager Kellen Renner-Thomas. 

Updated Construction Alert: University Hospital MRI Expansion 

On Friday July 12, 9 a.m.-2 p.m., there will be a manlift delivered and stationed on Lane Road near Crispell Drive: 

• Northbound lane of traffic will be blocked with flaggers to direct traffic safely. 
• Short section of sidewalk will be closed; please see alternative ADA route. 

Questions? Email Construction Administration Manager Hunter Durrer.  

Take the Wahoo West Reimagined Survey 

Food and Nutrition Services is asking for feedback from UVA Health University Medical Center team members in a short, four question survey. Which café do you usually visit and why; would you walk to Wahoo West Café if new concepts were implemented — and how would you like to see that café reimagined? Take the quick survey.  

Human Resources 

Save the Date: 2024 Annual Retraining Launches Aug. 1  

All UVA Health team members hired on or before April 1, 2024 who provide patient care, receive training, or participate in healthcare education and research within or for the benefit of UVA Health University Medical Center — regardless of their employer — are required to take Annual Retraining. This is part of our commitment to excellence and to meet regulatory requirements. The launch date for 2024 will be Thursday, Aug. 1. Find more information, including other key dates, on the 2024 Annual Retraining webpage. Questions? Email AskHR@virginia.edu with the subject line, “Annual Retraining." 

Happenings 

Manager Workshop Series: How to Develop a Winning Team With Performance Management 

Wednesday, July 17 | noon-1 p.m. | Virtual | Fewer than 20 percent of employees feel their performance is managed in a way that motivates them. Join UVA's innovative Performance Management team as they show you how to have 80 percent or more of your team engaged and motivated to do outstanding work. Learn more. 

Nominate a Health Unit Coordinator  

Deadline: Thursday, July 18 | Recognize our health unit coordinators' important role in showing kindness and empathy to our patients, their families, and each other. Consider nominating one or more of your well-deserving colleagues for this honor. Questions? Email npgo@uvahealth.org.   

Introduction to Emotional Intelligence  

Thursday, July 18 | 9-11:30 a.m. | Virtual | Examine the connection between how people think, feel, and behave. Explore how emotions affect job performance and review the importance of self-awareness, self-management, social awareness, and relationship management. Learn more. 

Seminar Series: Voices in Clinical and Translational Science 

Tuesday, July 30 | 1-2 p.m. | Zoom | Lifting underrepresented voices in research across iTHRIV partnership. This month, Ishan C. Williams, PhD, FGSA, Associate Professor of Nursing, presents "Mechanisms by which culturally informed narratives may promote research enrollment among African American adults." The research focuses on quality of life among older adults with dementia and their family caregivers, chronic disease management for older adults with Type 2 diabetes, and culturally appropriate, community-based interventions among African American/Black adults. Learn more. Registration required. 

Appreciation 

‘Making UVA Health a Truly Exceptional Place to Practice Medicine!’ 

Congratulations to the UVA Heath University Medical Center 2024 Nursing Assistants of the Year — honored for their dedication to the healthcare profession and setting an inspiring example of professional practice and collaboration for team members. 

The four recipients were announced at the 16th annual awards ceremony hosted by the Nursing Professional Governance Organization (NPGO) during Nursing Assistant Week. "You're the heart and soul of our healthcare system, often going above and beyond to ensure the well-being of those in your care," praised UVA Health University Medical Center Chief Nursing Officer Kathy Baker, PhD, RN, NE-BC.  

Learn more on Connect about awardees Lou Molinaro, Specialty Technician (pictured); Jennifer Perkins, Certified Medical Assistant; Riley Dobmeier, Certified Nursing Assistant; and Teashayl Jefferson, Patient Care Technician — and see a list of all 40 nominees and the awards ceremony photo gallery. Thanks to all for supporting our mission of transforming health and inspiring hope for all Virginians and beyond! 

Monday, July 8

Thursday: UVA Health Town Hall

Thursday, July 11 | noon-1 p.m. | Sandridge Auditorium and Livestream | Join K. Craig Kent, MD, CEO of UVA Health, and other UVA Health leaders to learn more about the top priorities and latest developments for our organization as we continue our momentum as One Future Together | Health and Hope for All. A special segment will celebrate nurses and the key contributions they make toward our strategic plan goals. (This event originally was scheduled in May during National Nurses Week. 

Patient Care 

Enhancing Patient Safety and Infection Prevention 

Monday, July 29 | As part of UVA Health’s ongoing efforts to enhance patient safety and infection prevention, we're introducing new, transmission-based, precaution signs and implementing Enteric Contact Isolation across our facility. We've updated signage to ensure clear and consistent communication regarding necessary precautions for different types of transmission-based infections. These new signs — rolling out July 29 — are designed to be visually intuitive and informative, making it easier for all staff to quickly understand and adhere to required precautions. 
 
Questions? Contact Hospital Epidemiology/Infection Prevention and Control at 434.924.0260 or PIC: 1243. Read more on KnowledgeLink. 

New Saturday Lab Hours at Emily Couric Clinical Cancer Center 

The lab at ECCCC now offers Saturday appointments for patients in need of urgent testing. This expansion of service will help expedite care for those in need and help divert non-emergent patients from the Emergency Department. 

• Lab at Emily Couric Clinical Cancer Center | First Floor, Room 1990c  
• Saturday, 8 a.m.-2 p.m. appointments, for urgent labs to include venipuncture (adult and pediatric patients), urine collection, and home collection specimens drop off. 
• Patients with emergent labs who require medical attention should still be seen in the Emergency Department. 
• To schedule: send in-basket message to Ancillary Clerical Support Pool — or providers may send a scheduling ticket to the patient through MyChart so they can self-schedule online. Tip sheet. 

Operations

Construction Alert: Emmet Street Closure  

From Thursday, July 11, 9 p.m. to Sunday, July 14, 9 p.m., Emmet Street will be closed between Contemplative Commons and Bavaro Hall. Please note: 

• All pedestrian and vehicular traffic will be detoured during that time. 
• The closure will facilitate the removal of the existing footbridge over Emmet Street. 
• Vehicular traffic will be routed around Emmet Street through a detour at the Emmet/Ivy intersection. 
• Pedestrian traffic will be routed up the stairs or elevator at the Central Grounds Garage from the north — and up the McCormick Road ramp from the south. 

This work has been closely coordinated and approved by the City of Charlottesville and will be performed by Martin/Horn. Questions? Contact Project Manager Kellen Renner-Thomas. 

Construction Update: Fontaine Research Park 

Fontaine Research Park is undergoing an exciting and significant transformation with the development of the UVA Paul and Diane Manning Institute of Biotechnology. The blasting component of this project is ahead of schedule and will be completed soon. We will return to previous parking operations sooner than expected. Starting today: 

• U9 permit holders will be able to return to parking at Fontaine Research Park.  
• Valet parking will no longer be provided.  
• There will be a reduction in golf carts, but traffic control will be maintained. 
• The Health System Shuttle will return to its original schedule, operating every 30 minutes between the West Complex/Pinn Hall/University Hospital and Fontaine. 
• Our Purple Line will continue until July 12. 

For details, please review the Fontaine construction website.

Closed for Renovation: Lobby Bathrooms  

Through July 21 | University Hospital, main lobby bathrooms | The bathrooms off the main lobby of University Hospital will be closed for renovation. Alternate locations are in South Tower lobby, second floor by the Heart and Vascular Clinic, and Primary Care Center. Signs will direct team members, patients, and visitors to these alternate locations. 

Leadership

University Medical Center CEO Blog | 14,475 Years and Thriving

“An organization is only as successful as the team members who dedicate their time, talents, and tenacity to its mission.” In her latest Vision and Voice blog, Wendy Horton, PharmD, MBA, FACHE, introduces us to some team members celebrating almost 50 years of service each!  

Happenings 

2024 Nursing Degree Scholarships: Open for Applications Through July 29 

A total of $90,000 will be distributed to recipients in support of team members pursuing nursing degrees across all levels. Benefited UVA Health University Medical Center employees are eligible to apply for:  

• ADN degree programs 
• BSN degree programs and prerequisites 
• Higher nursing degree programs 

Applicants do not have to be an RN. Recipients will be announced in late August. Learn more. Download a flyer to share. 

Physicians and APPs: Get a New Provider Directory Headshot 

McKim Hall | Ground Floor, Room G045 | No appointment necessary. Bring a white coat if you have one; if not, one will be provided. Photos taken in 10 minutes or less on these dates: 

• Tuesday, July 9 | 7-10 a.m. 
• Wednesday, July 17 | 11:30 a.m.-2:30 p.m. 
• Thursday, July 25 | 8-11 a.m. 
• Monday, July 29 | 10 a.m.-1 p.m. 

Blood Drive: Donations Needed Now 

Wednesday, July 10 | 10 a.m.-4 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | American Red Cross is approaching critically low levels of blood supply, particularly O negative blood. Sign up to donate by emailing giveblood@uvahealth.org. Swag alert: during July, donors will receive a Fandango movie ticket and be automatically entered for a chance to win a 2025 Ram 1500 Big Horn. Donors also will receive a one-of-a-kind Twisters and Red Cross umbrella through July 14. Details. 

What ‘Ted Lasso’ Can Teach Us About Cultures of Mattering 

Wednesday, July 10 | noon-1 p.m. | Zoom | Mattering has been deemed one of the “Five Essentials for Workplace Mental Health and Well-Being” by the U.S. Surgeon General. UVA and Julie Haizlip, MD, MAPP, have been researching the power of mattering for years. Learn what the research has revealed in a fun and creative way through the lens of the popular TV series, “Ted Lasso.” Learn more and register. 

Apply by July 15 to Enlighten Program

Interested in earning undergraduate credits while developing professional skills that can immediately enhance your job performance? Enlighten is a flexible, online program developed by UVA specifically for healthcare professionals. Apply to begin classes this fall.  

ROSE Program: Drop Off or Pick Up Reusable Office Supplies 

Tuesday, July 16 | 9:30 a.m.-2 p.m. | Medical Center Dining Conference Rooms 1 and 2 | Reusable Office Supply Exchange (ROSE) Program is a free service that collects new or gently used office supplies. Drop off or take what you need monthly. 

Nominate an APP by July 31 

Submission deadline: Wednesday, July 31 | UVA Health has 650+ outstanding advanced practice providers (APPs). National APP Week — Sept. 22-28 — honors physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominations for 2024 APP Awards are open. 

Advanced Practice APOGEE Conference 

Oct. 10-11 | 7 a.m.-4:30 p.m. | UVA Newcomb Hall | Advancing Professional Growth, Education, and Excellence Conference features lectures, case studies, and interactive sessions. It addresses complex medical and nursing management of acute and chronic illness through the care continuum and across the lifespan, expanding excellence in clinical care and sophistication of medical decision making. Questions? Contact Linda Hanson. Learn more and register. 

Appreciation 

Exceptional and Extraordinary

UVA Health Neurosurgery has presented Shelly Rush-Evans, AG-ACNP, with the department’s highest honor for exceptional and extraordinary patient care: 2024 Message to Garcia Award.

Rush-Evans is consistently in the top percentile for patient satisfaction — this is just one example of how she goes above and beyond:

An inpatient at a Harrisonburg, Virginia hospital was on a pump that delivered medication to the patient’s spinal canal. The medication level was dangerously low. There was no provider there that could refill the patient’s pump — and the patient could not come to Charlottesville. Here at UVA Health, Rush-Evans worked with the Harrisonburg hospital’s HR and pharmacy to secure emergency credentialing privileges and the proper medication. Then she drove more than 60 miles to Harrisonburg to take care of this patient.  

Congratulations to Rush-Evans and thank you to all our team members for supporting our mission of transforming health and inspiring hope for all! 

Friday, July 5

Blood Drive: Donations Needed Now

Wednesday, July 10 | 10 a.m.-4 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | American Red Cross is approaching critically low levels of blood supply, particularly O negative blood. Please sign up to donate by emailing giveblood@uvahealth.org. Swag alert: During July, donors will receive a Fandango Movie Ticket and be automatically entered for a chance to win a 2025 Ram 1500 Big Horn. Donors also will receive a one-of-a-kind Twisters and Red Cross umbrella (July 1-14). Details. 

Operations

Monthly Update: Clinical and Operational Documents 

Having a working knowledge of policies and other clinical and operational documents relevant to your role and responsibilities at University Medical Center supports quality patient care and regulatory compliance. Learn What’s New in Clinical and Operational Documents. This month’s highlights include a new Interdepartmental Transfer Communication and Assessment SOP, a new Rooming in Ambulatory Clinics SOP, updates to the Mandatory Reporting of Healthcare Practitioners Medical Center Policy, and many more. Questions? Email PolicyTechAdmin@uvahealth.org. 

Construction Update: Fontaine Research Park 

Fontaine Research Park is undergoing an exciting and significant transformation with the development of the UVA Paul and Diane Manning Institute of Biotechnology. Good news: the blasting component of this project is ahead of schedule and will be completed soon. Because of this, we will return to previous parking operations earlier than expected. Starting Monday, July 8: 

• U9 permit holders will be able to return to parking at Fontaine Research Park.  
• Valet parking will no longer be provided.  
• There will be a reduction in golf carts, but traffic control will be maintained. 
• The Health System Shuttle will return to its original schedule, operating every 30 minutes between the West Complex/Pinn Hall/University Hospital and Fontaine. 
• Our Purple Line will continue until July 12. 

For details, please review the Fontaine construction website.  

Closed for Renovation: Lobby Bathrooms 

July 8-21 | University Hospital, main lobby bathrooms | The bathrooms off the main lobby of University Hospital will be closed for renovation. Alternate locations include South Tower lobby, the second floor by the Heart and Vascular Clinic, and in the Primary Care Center. Signs will be in place to direct team members, patients, and visitors to these locations. 

Leadership 

Next Week: UVA Health Town Hall 

Thursday, July 11 | noon-1 p.m. | Sandridge Auditorium and Livestream | Join K. Craig Kent, MD, CEO of UVA Health, and other UVA Health leaders to learn more about the top priorities and latest developments for our organization as we continue our momentum as One Future Together | Health and Hope for All. There will be a special segment dedicated to celebrating nurses and the key contributions they’re making toward our strategic plan goals. (This event was originally scheduled in May during National Nurses Week.) 

Listening Session: 60 Minutes With Wendy Horton 

Tuesday, July 23 | noon-1 p.m. | McKim Hall, BIMS Classroom (first floor, across from Sandridge Auditorium) | University Medical Center team members are invited to an exclusive listening session designed for direct engagement with UVA Health University Medical Center CEO Wendy Horton, PharmD, MBA, FACHE. Ask about anything that's on your mind, share thoughts, and discuss topics of interest related to your work at University Medical Center. RSVP. 

UVA Health In the News 

Top Story

• Dr. Craig Kent is featured in Modern Healthcare addressing the trend of academic medical centers acquiring community hospitals. 

Patient Care 

• Dr. Chris Holstege discusses the latest poisoning trends during our weekly NBC29 segment. 
• In Becker’s Hospital Review, Dr. Peter Paige and UVA Health Chief Strategy Officer Jason Lineen discuss emerging healthcare trends. 
• Dr. Bradley Kesser talks with Yahoo about the safest ways to clean your ears. 
• Dr. JoAnn Pinkerton is featured in The Week discussing perimenopause. 

Research 

• Dr. John Lukens talks to Virginia Public Media (Richmond NPR affiliate) about the Harrison Family Translational Research Center at the UVA Paul and Diane Manning Institute of Biotechnology. 
• Dr. Kyle Enfield tells The New York Times why humidity makes us so miserable. 
• Dr. David Hryvniak is featured locally and on TV stations nationally discussing how gait training can prevent shin splints. 
• Dr. Laurie Archbald-Pannone’s article for The Conversation on elder fraud continues to get strong pickup, including in Scientific American. 

Community 

• A visit to UVA Health Children’s from a star of “The Mandalorian” is covered locally, in Richmond and on TV stations nationally. 

Education

• Valerie Quick receives statewide coverage — including in Richmond and Roanoke — discussing fireworks safety. 

Happenings 

Rotating Art Exhibit 

Through Wednesday, July 10 | University Medical Center lobby | UVA Health Arts Program presents “Blue Ridge East and West: The Art of Debra Sheffer.” (Pictured: “Deerfield Valley,” oil on canvas.) Stop by and check it out! 

Summer Medical Leadership Program Distinguished Speaker 

Tuesday, July 9 | 3-4 p.m.; reception 4:30 p.m. | Claude Moore Medical Education Building Auditorium, room 3110 | Register | Vivian W. Pinn, MD, former Senior Scientist Emerita, Fogarty International Center, National Institutes of Health (NIH); former Director (retired), Office of Research on Women’s Health, NIH, will present the lecture “Towards Becoming a Physician Leader.” Presented by UVA School of Medicine’s Office of Diversity, Equity, and Inclusion.  

What ‘Ted Lasso’ Can Teach Us About Cultures of Mattering 

Wednesday, July 10 | noon-1 p.m. | Zoom | Mattering has been deemed one of the “Five Essentials for Workplace Mental Health and Well-Being” by the U.S. Surgeon General. UVA and Julie Haizlip, MD, have been researching the power of mattering for years. Learn what the research has revealed in a fun and creative way through the lens of the popular streaming series, “Ted Lasso.” Learn more and register. 

Deadline Extended: Enlighten Program 

Application deadline: Monday, July 15 | Interested in earning undergraduate credits while developing professional skills that can immediately enhance your job performance? Consider Enlighten — a flexible, online program developed by UVA specifically for healthcare professionals. Apply by July 15 to begin classes this fall.  

Manager Workshop Series: How to Develop a Winning Team With Performance Management 

Wednesday, July 17 | noon-1 p.m. | Virtual | Fewer than 20 percent of employees feel their performance is managed in a way that motivates them. Join UVA's innovative Performance Management team as they show you how to have 80 percent or more of your team engaged and motivated to do outstanding work. Learn more. 

Nominate a Health Unit Coordinator 

Deadline: Thursday, July 18 | Recognize our health unit coordinators' important role in showing kindness and empathy to our patients, their families, and each other. Consider nominating one or more of your well-deserving colleagues for this honor. Questions? Email npgo@uvahealth.org.  

Introduction to Emotional Intelligence 

Thursday, July 18 | 9-11:30 a.m. | Virtual | Examine the connection between how people think, feel, and behave. Explore how emotions affect job performance and review the importance of self-awareness, self-management, social awareness, and relationship management. Learn more. 

Seminar Series: Voices in Clinical and Translational Science  

Tuesday, July 30 | 1-2 p.m. | Zoom | Lifting underrepresented voices in research across iTHRIV partnership. July features Ishan C. Williams, PhD, FGSA, Associate Professor of Nursing, presenting "Mechanisms by which culturally informed narratives may promote research enrollment among African American adults." Dr. Williams’ research focuses on quality of life among older adults with dementia and their family caregivers, chronic disease management for older adults with Type 2 diabetes, and culturally appropriate, community-based interventions among African American/Black adults. Learn more. Registration required.  

Appreciation 

'Best Choice for My Medical Care’ | Kudos for Our UVA Health Colleagues 

To best serve our community, UVA Health regularly surveys our patients on their recent healthcare experience. Below is a small selection of recent feedback praising our team members: 

• “Dr. Hullfish is outstanding in every way that mattered to me, my family, and my surgery.”  
• “As we’ve gotten to know Toni Kistner, FNP, it has fostered a very worthwhile relationship between us. My wife and I are usually seen at the same time, so we all stay on the same page.”  
• “Dr. Hall patiently listened to our story and was honest in his assessment. He has an engaging and compassionate demeanor, which Is appreciated.”  
• “Dr. McGhee, in all respects, was beyond exceptional. The honesty and medical professionalism cannot be fully defined. Her answers to questions allowed us to fully trust her expertise. We were blessed to have her for surgery.”   
• “UVA Health was the best choice for my medical care! I felt seen, heard, and like a priority. Thank you very much to the pediatrics nurses who comforted me until my mom and dad arrived. It was my first hospital visit ever, and I was in pain and scared. They made me feel safe and like everything would be okay ... and it is. Thank you again!”

Thank you to all team members for providing outstanding, compassionate, and safe care. 

Previous Updates

Wednesday, July 3

Next Week: UVA Health Town Hall

Thursday, July 11 | noon-1 p.m. | Sandridge Auditorium and Livestream | Join K. Craig Kent, MD, CEO of UVA Health, and other UVA Health leaders to learn more about the top priorities and latest developments for our organization as we continue our momentum as One Future Together | Health and Hope for All. There will be a special segment dedicated to celebrating nurses and the key contributions they’re making toward our strategic plan goals. (This event was originally scheduled in May during National Nurses Week.)

Operations

Monthly Update: Clinical and Operational Documents

Having a working knowledge of policies and other clinical and operational documents relevant to your role and responsibilities at University Medical Center supports quality patient care and regulatory compliance. Learn What’s New in Clinical and Operational Documents. This month’s highlights include a new Interdepartmental Transfer Communication and Assessment SOP, a new Rooming in Ambulatory Clinics SOP, updates to the Mandatory Reporting of Healthcare Practitioners Medical Center Policy, and many more. Questions? Email PolicyTechAdmin@uvahealth.org.

HIT Implements Cybersecurity Enhancement Measures

Health Information Technology (HIT) will implement preventive measures to protect patient data and help ensure uninterrupted care. Beginning June 28, it rolled out two security features for all team members:

• External Email Flag: All emails from external senders will be flagged. This external email warning will help alert users and help prevent them from clicking malicious links in emails sent by external senders.  
• Report Suspicious Email Button in Outlook: Team members can use the “Report Suspicious Email” button in Outlook to report junk and phishing messages. Reporting these emails helps us protect data and teaches the Microsoft filters to catch spam and suspicious email before it arrives in inboxes. To learn more about how to utilize the Report Suspicious Email Button, please refer to the tip sheet.

Independence Day Holiday | Thursday, July 4

No matter how you ring in the 4th of July this year, we hope you and your family have a safe, fun holiday. And, to those who are scheduled to work: thank you for all you do!

• Clinics Closed | All UVA Health clinics will be closed.
• Wahoo West Cafe | Closed Thursday, July 4, and Friday, July 5.
• Holiday Transportation and Parking Modifications |
  • University Transit Service bus and Health System Transit shuttle service will not operate July 4.
  • Medical Center Courtesy Shuttle will operate on the weekend schedule, running every 60 minutes, 7:20 a.m.-7:45 p.m.
  • UtoCar will operate normally.
  • Parking is available for team members in the South Garage on Crispell Drive and 11th Street Garage (level D and above only) July 4.
  • University Transit Bus and Health System Transit shuttle will operate normally Friday, July 5.

Surgery Wayfinding: Name Change Is Coming Soon

A day-of-surgery wayfinding improvement project is underway — a big component of which is a name change to University Hospital’s second floor registration area. Currently called “OR & Procedure Check In,“ this space is used to register patients and welcome visitors waiting for patients in surgery. With the combination of patients registering on the second floor (direct admits, main OR surgery, Cath Lab, and IR), we are excited to share the new name to globally direct patients and families: “Admitting and Surgical Waiting.” Signs will start transitioning the first week of July. This phase of the wayfinding project will include directional signage from the Battle Building, parking garages, and surrounding areas.

New: Saturday Lab Hours at ECCCC

Effective July 6, the lab at the Emily Couric Clinical Cancer Center (ECCCC) will offer Saturday lab appointments for patients in need of urgent lab testing. This expansion of service will help expedite care for those in need and help divert non-emergent patients from the Emergency Department. 

• What: Saturday appointments for urgent labs, to include venipuncture (adult and pediatric patients), urine collection, and home collection specimens drop off.
  • Patients with emergent labs who require medical attention should still be seen in the Emergency Department.
• Where: Lab at Emily Couric Clinical Cancer Center (First Floor, Room 1990c)
• When: Saturdays, 8 a.m.-2 p.m.
• How: Two ways to schedule: send in-basket message to Ancillary Clerical Support Pool or providers may send a scheduling ticket to the patient through MyChart so they can self-schedule online. See tip sheet for details.

Construction Update: Fontaine Research Park

Fontaine Research Park is undergoing an exciting and significant transformation with the development of the UVA Paul and Diane Manning Institute of Biotechnology. Good news: the blasting component of this project is ahead of schedule and will be complete soon. Because of this, we will be returning to previous parking operations earlier than expected. Starting Monday, July 8:

• U9 permit holders will be able to return to parking at Fontaine Research Park. 
• Valet parking will no longer be provided. 
• There will be a reduction in golf carts, but traffic control will be maintained.

For details, please review the Fontaine construction website. 

Closed for Renovation: Lobby Bathrooms

July 8-21 | University Hospital, main lobby bathrooms | The bathrooms off the main lobby of University Hospital will be closed for renovation. Alternate locations include South Tower lobby, the second floor by the Heart and Vascular Clinic, and in the Primary Care Center. Signs will be in place to direct team members, patients, and visitors to these locations.

Leadership

Listening Session: 60 Minutes With Wendy Horton

Tuesday, July 23 | noon-1 p.m. | McKim Hall, BIMS Classroom (first floor, across from Sandridge Auditorium) | University Medical Center team members are invited to an exclusive listening session designed for direct engagement with UVA Health University Medical Center CEO Wendy Horton, PharmD, MBA, FACHE. Ask about anything that's on your mind, share thoughts, and discuss topics of interest related to your work at University Medical Center. RSVP. 

Happenings

Summer Medical Leadership Program Distinguished Speaker

Tuesday, July 9 | 3-4 p.m.; reception 4:30 p.m. | Claude Moore Medical Education Building Auditorium, room 3110 | Register | Vivian W. Pinn, MD, former Senior Scientist Emerita, Fogarty International Center, National Institutes of Health (NIH); former Director (retired), Office of Research on Women’s Health, NIH, will present the lecture “Towards Becoming a Physician Leader.” Presented by UVA School of Medicine’s Office of Diversity, Equity, and Inclusion. 

Blood Drive: Donations Needed Now

Wednesday, July 10 | 10 a.m.-4 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | American Red Cross is approaching critically low levels of blood supply, particularly O negative blood. Please sign up to donate by emailing giveblood@uvahealth.org. Swag alert: During July, donors will receive a Fandango Movie Ticket and be automatically entered for a chance to win a 2025 Ram 1500 Big Horn. Donors will also get a one-of-a-kind Twisters and Red Cross umbrella (July 1-14). Details.

What ‘Ted Lasso’ Can Teach Us About Cultures of Mattering

Wednesday, July 10 | noon-1 p.m. | Zoom | Mattering has been deemed one of the “Five Essentials for Workplace Mental Health and Well-Being” by the U.S. Surgeon General. UVA and Julie Haizlip, MD, have been researching the power of mattering for years. Learn what the research has revealed in a fun and creative way through the lens of the popular streaming series, “Ted Lasso.” Learn more and register.

Nominate: APP Awards and Recognition

Submission deadline: Wednesday, July 31 | At UVA Health, we have the honor of working alongside more than 650 outstanding Advanced Practice Providers (APPs). National APP Week (Sept. 22-28) honors the contributions of physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominations for 2024 Advanced Practice Provider (APP) Week are now open and you are invited to celebrate your colleagues and peers. Learn more and nominate.

Appreciation

May The Force Be With Them

UVA Health Children’s patients and their families got a special visit June 28 from “The Mandalorian” TV series star and UVA alumna Emily Swallow who dressed in costume as her Armorer character! She’d returned to Charlottesville as part of the Virginia Theater Festival’s 50th anniversary celebration and asked local members of the global 501st Legion if she could join their hospital visit.

“The way kids respond to my costume or any Star Wars characters — they just light up!” says Swallow. “It’s a gift to me to be able to … make somebody’s day. Gives them a break in the monotony of going through treatments. A lot of the parents are fans, too, so it brightens their day a little bit!”

Thank you to Swallow and the cosplayers for visiting patients and their families!

Monday, July 1

HIT Implements Cybersecurity Enhancement Measures 

Health Information Technology (HIT) will implement preventive measures to protect patient data and help ensure uninterrupted care. Beginning June 28, it rolled out two security features for all team members:

• External Email Flag: All emails from external senders will be flagged. This external email warning will help alert users and help prevent them from clicking malicious links in emails sent by external senders.  
• Report Suspicious Email Button in Outlook: Team members can use the “Report Suspicious Email” button in Outlook to report junk and phishing messages. Reporting these emails helps us protect data and teaches the Microsoft filters to catch spam and suspicious email before it arrives in inboxes. To learn more about how to utilize the Report Suspicious Email Button, please refer to the tip sheet.

Operations

Monthly Update: Clinical and Operational Documents

Having a working knowledge of policies and other clinical and operational documents relevant to your role and responsibilities at University Medical Center supports quality patient care and regulatory compliance. Learn What’s New in Clinical and Operational Documents. This month’s highlights include a new Interdepartmental Transfer Communication and Assessment SOP, a new Rooming in Ambulatory Clinics SOP, updates to the Mandatory Reporting of Healthcare Practitioners Medical Center Policy, and many more. Questions? Email PolicyTechAdmin@uvahealth.org.

Surgery Wayfinding: Name Change Is Coming Soon

A day-of-surgery wayfinding improvement project is underway — a big component of which is a name change to University Hospital’s second floor registration area. Currently called “OR & Procedure Check In,“ this space is used to register patients and welcome visitors waiting for patients in surgery. With the combination of patients registering on the second floor (direct admits, main OR surgery, Cath Lab, and IR), we are excited to share the new name to globally direct patients and families: “Admitting and Surgical Waiting.” Signs will start transitioning the first week of July. This phase of the wayfinding project will include directional signage from the Battle Building, parking garages, and surrounding areas.

New: Saturday Lab Hours at ECCCC

Effective July 6, the lab at the Emily Couric Clinical Cancer Center (ECCCC) will offer Saturday lab appointments for patients in need of urgent lab testing. This expansion of service will help expedite care for those in need and help divert non-emergent patients from the Emergency Department. 

• What: Saturday appointments for urgent labs, to include venipuncture (adult and pediatric patients), urine collection, and home collection specimens drop off.
  • Patients with emergent labs who require medical attention should still be seen in the Emergency Department.
• Where: Lab at Emily Couric Clinical Cancer Center (First Floor, Room 1990c)
• When: Saturdays, 8 a.m.-2 p.m.
• How: Two ways to schedule: send in-basket message to Ancillary Clerical Support Pool or providers may send a scheduling ticket to the patient through MyChart so they can self-schedule online. See tipsheet for details.

Construction Update: Fontaine Research Park

Fontaine Research Park is undergoing an exciting and significant transformation with the development of the UVA Paul and Diane Manning Institute of Biotechnology. Good news: the blasting component of this project is ahead of schedule and will be complete soon. Because of this, we will be returning to previous parking operations earlier than expected. Starting Monday, July 8:

• U9 permit holders will be able to return to parking at Fontaine Research Park. 
• Valet parking will no longer be provided. 
• There will be a reduction in golf carts, but traffic control will be maintained.

For details, please review the Fontaine construction website. 

Closed for Renovation: Lobby Bathrooms

July 8-21 | University Hospital, main lobby bathrooms | The bathrooms off the main lobby of University Hospital will be closed for renovation. Alternate locations include South Tower lobby, the second floor by the Heart and Vascular Clinic, and in the Primary Care Center. Signs will be in place to direct team members, patients, and visitors to these locations.

Human Resources

UVA Health Recruitment Drop-in Sessions

Wednesdays | 3-6 p.m. | Dining Conference Room 2 | The UVA Health Recruitment team is available for weekly drop-in sessions. Come with questions about job applications, Workday processes, Traveler conversions, or any other recruitment-related inquiries.

Happenings

SMLP Seeks Clinical Shadowing Volunteers

The UVA Summer Medical Leadership Program (SMLP) welcomed the 2024 class on June 3 and is seeking faculty to provide clinical shadowing opportunities for students. SMLP is a medical enrichment program for pre-med students from underrepresented and disadvantaged backgrounds. If you can host SMLP scholars for shadowing between now and July 11, please register. Questions? Contact Ashley Woodard, EdD, MS, or Taison Bell, MD.

Take Space: BIPOC Mental Health Month Panel

Wednesday, July 3 | 11:30 a.m.-12:45 p.m. | Claude Moore Medical Education Building, Learning Studio, room 1110; and Zoom | Register | Join the Faculty and Employee Assistance Program (FEAP) and the Black Faculty and Staff Employee Resource Group for an empowering panel discussion with mental health professionals. Moderated by Christina Feggans-Langston, DHA, MSN, RN-BC, Clinical Instructor, UVA School of Nursing, nurse at Westhaven Clinic. Lunch provided. Learn more.

Physicians and APPs: Get a New Provider Directory Headshot

McKim Hall | Ground Floor, Room G045 | Physicians and advanced practice providers: get a new or updated headshot taken in 10 minutes or less on dates listed below. No appointment needed. Bring a white coat if you have one; if not, one will be provided.

• Friday, July 5 | 9:30 a.m.-12:30 p.m.
• Tuesday, July 9 | 7-10 a.m.
• Wednesday, July 17 | 11:30 a.m.-2:30 p.m.
• Thursday, July 25 | 8-11 a.m.
• Monday, July 29 | 10 a.m.-1 p.m.

Blood Drive: Donations Needed Now

Wednesday, July 10 | 10 a.m.-4 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | American Red Cross is approaching critically low levels of blood supply, particularly O negative blood. Please sign up to donate by emailing giveblood@uvahealth.org. Swag alert: During July, donors will receive a Fandango Movie Ticket and be automatically entered for a chance to win a 2025 Ram 1500 Big Horn. Donors will also get a one-of-a-kind Twisters and Red Cross umbrella (July 1-14). Details.

What ‘Ted Lasso’ Can Teach Us About Cultures of Mattering

Wednesday, July 10 | noon-1 p.m. | Zoom | Mattering has been deemed one of the “Five Essentials for Workplace Mental Health and Well-Being” by the U.S. Surgeon General. UVA and Julie Haizlip, MD, have been researching the power of mattering for years. Learn what the research has revealed in a fun and creative way through the lens of the popular streaming series, “Ted Lasso.” Learn more and register.

Deadline Extended: Enlighten Program

Application deadline: Monday, July 15 | Interested in earning undergraduate credits while developing professional skills that can immediately enhance your job performance? Consider Enlighten, a flexible, online program developed by UVA specifically for healthcare professionals. Apply by July 15 to begin classes this fall. 

Manager Workshop Series: How to Develop a Winning Team With Performance Management

Wednesday, July 17 | noon-1 p.m. | Virtual | It may not surprise you that fewer than 20% of employees feel their performance is managed in a way that motivates them. Join UVA's innovative Performance Management team as they show you how to flip that and have 80% or more of your team engaged and motivated to do outstanding work. Learn more.

Introduction to Emotional Intelligence

Thursday, July 18 | 9-11:30 a.m. | Virtual | Examine the connection between how people think, feel, and behave. Explore how emotions affect job performance and review the importance of self-awareness, self-management, social awareness, and relationship management. Learn more.

Nominate a Health Unit Coordinator 

Deadline: Thursday, July 18 | It’s time to recognize our health unit coordinators' important role in showing kindness and empathy to our patients, their families, and each other. Please consider nominating one or more of your well-deserving colleagues for this honor. Nomination window opens on Thursday, June 27. Questions? Email npgo@uvahealth.org. 

Seminar Series: Voices in Clinical and Translational Science 

Tuesday, July 30 | 1-2 p.m. | Zoom | Lifting underrepresented voices in research across iTHRIV partnership. July features Ishan C. Williams, PhD, FGSA, Associate Professor of Nursing, presenting "Mechanisms by which culturally informed narratives may promote research enrollment among African American adults." Dr. Williams’ research focuses on quality of life among older adults with dementia and their family caregivers, chronic disease management for older adults with Type 2 diabetes, and culturally appropriate community-based interventions among African American/Black adults. Learn more. Registration required. 

Appreciation

UVA Undergrad’s Discovery Could Spur Better Crohn’s Treatments for Kids, Adults

Remarkable new research by a UVA undergraduate may help explain recurrent Crohn’s disease in children and open the door to new ways to treat or even cure the devastating condition.

Crohn’s is a debilitating — and possibly life-threatening — inflammation of the digestive tract. Symptoms include abdominal pain, weakness, fatigue, and malnutrition caused by the body’s inability to absorb nutrients. It’s most common in adults but afflicts tens of thousands of children in the United States alone. Many of those kids struggle to go to school and find their lives and childhoods greatly disrupted. These children can suffer stunted growth and delayed puberty and may need to have sections of their bowels surgically removed.

UVA’s new research suggests answers to why children with relapsing Crohn’s endure repeated bouts even after appearing to recover. Working under the guidance of the UVA School of Medicine’s Chelsea Marie, PhD (left), undergrad Rebecca Pierce (right) found that children with relapsing Crohn’s had a persistent disruption of their microbiomes — the collection of microorganisms that lives in our guts — even after inflammation was successfully controlled by treatment. 

Thank you to Pierce, Dr. Marie, and all who work to improve the lives of our patients. Read more on Connect.

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