Next Week: UVA Health Town Hall

July 11 - Calendar Icon - Vector Illustration

Thursday, July 11 | noon-1 p.m. | Sandridge Auditorium and Livestream | Join K. Craig Kent, MD, CEO of UVA Health, and other UVA Health leaders to learn more about the top priorities and latest developments for our organization as we continue our momentum as One Future Together | Health and Hope for All. There will be a special segment dedicated to celebrating nurses and the key contributions they’re making toward our strategic plan goals. (This event was originally scheduled in May during National Nurses Week.)

Operations

Monthly Update: Clinical and Operational Documents

Having a working knowledge of policies and other clinical and operational documents relevant to your role and responsibilities at University Medical Center supports quality patient care and regulatory compliance. Learn What’s New in Clinical and Operational Documents. This month’s highlights include a new Interdepartmental Transfer Communication and Assessment SOP, a new Rooming in Ambulatory Clinics SOP, updates to the Mandatory Reporting of Healthcare Practitioners Medical Center Policy, and many more. Questions? Email PolicyTechAdmin@uvahealth.org.

HIT Implements Cybersecurity Enhancement Measures

Health Information Technology (HIT) will implement preventive measures to protect patient data and help ensure uninterrupted care. Beginning June 28, it rolled out two security features for all team members:

External Email Flag: All emails from external senders will be flagged. This external email warning will help alert users and help prevent them from clicking malicious links in emails sent by external senders.
Report Suspicious Email Button in Outlook: Team members can use the “Report Suspicious Email” button in Outlook to report junk and phishing messages. Reporting these emails helps us protect data and teaches the Microsoft filters to catch spam and suspicious email before it arrives in inboxes. To learn more about how to utilize the Report Suspicious Email Button, please refer to the tip sheet.

Independence Day Holiday | Thursday, July 4

No matter how you ring in the 4th of July this year, we hope you and your family have a safe, fun holiday. And, to those who are scheduled to work: thank you for all you do!

Clinics Closed | All UVA Health clinics will be closed.
Wahoo West Cafe | Closed Thursday, July 4, and Friday, July 5.
Holiday Transportation and Parking Modifications |
- University Transit Service bus and Health System Transit shuttle service will not operate July 4.
- Medical Center Courtesy Shuttle will operate on the weekend schedule, running every 60 minutes, 7:20 a.m.-7:45 p.m.
- UtoCar will operate normally.
- Parking is available for team members in the South Garage on Crispell Drive and 11th Street Garage (level D and above only) July 4.
- University Transit Bus and Health System Transit shuttle will operate normally Friday, July 5.

Surgery Wayfinding: Name Change Is Coming Soon

A day-of-surgery wayfinding improvement project is underway — a big component of which is a name change to University Hospital’s second floor registration area. Currently called “OR & Procedure Check In,“ this space is used to register patients and welcome visitors waiting for patients in surgery. With the combination of patients registering on the second floor (direct admits, main OR surgery, Cath Lab, and IR), we are excited to share the new name to globally direct patients and families: “Admitting and Surgical Waiting.” Signs will start transitioning the first week of July. This phase of the wayfinding project will include directional signage from the Battle Building, parking garages, and surrounding areas.

New: Saturday Lab Hours at ECCCC

Effective July 6, the lab at the Emily Couric Clinical Cancer Center (ECCCC) will offer Saturday lab appointments for patients in need of urgent lab testing. This expansion of service will help expedite care for those in need and help divert non-emergent patients from the Emergency Department.

What: Saturday appointments for urgent labs, to include venipuncture (adult and pediatric patients), urine collection, and home collection specimens drop off.
- Patients with emergent labs who require medical attention should still be seen in the Emergency Department.
Where: Lab at Emily Couric Clinical Cancer Center (First Floor, Room 1990c)
When: Saturdays, 8 a.m.-2 p.m.
How: Two ways to schedule: send in-basket message to Ancillary Clerical Support Pool or providers may send a scheduling ticket to the patient through MyChart so they can self-schedule online. See tip sheet for details.

Construction Update: Fontaine Research Park

Fontaine Research Park is undergoing an exciting and significant transformation with the development of the Paul and Diane Manning Institute of Biotechnology. Good news: the blasting component of this project is ahead of schedule and will be complete soon. Because of this, we will be returning to previous parking operations earlier than expected. Starting Monday, July 8:

U9 permit holders will be able to return to parking at Fontaine Research Park.
Valet parking will no longer be provided.
There will be a reduction in golf carts, but traffic control will be maintained.

For details, please review the Fontaine construction website.

Closed for Renovation: Lobby Bathrooms

July 8-21 | University Hospital, main lobby bathrooms | The bathrooms off the main lobby of University Hospital will be closed for renovation. Alternate locations include South Tower lobby, the second floor by the Heart and Vascular Clinic, and in the Primary Care Center. Signs will be in place to direct team members, patients, and visitors to these locations.

Leadership

Listening Session: 60 Minutes With Wendy Horton

Tuesday, July 23 | noon-1 p.m. | McKim Hall, BIMS Classroom (first floor, across from Sandridge Auditorium) | University Medical Center team members are invited to an exclusive listening session designed for direct engagement with UVA Health University Medical Center CEO Wendy Horton, MBA, PharmD, FACHE. Ask about anything that's on your mind, share thoughts, and discuss topics of interest related to your work at University Medical Center. RSVP.

Happenings

Summer Medical Leadership Program Distinguished Speaker

Tuesday, July 9 | 3-4 p.m.; reception 4:30 p.m. | Claude Moore Medical Education Building Auditorium, room 3110 | Register | Vivian W. Pinn, MD, former Senior Scientist Emerita, Fogarty International Center, National Institutes of Health (NIH); former Director (retired), Office of Research on Women’s Health, NIH, will present the lecture “Towards Becoming a Physician Leader.” Presented by UVA School of Medicine’s Office of Diversity, Equity, and Inclusion.

Blood Drive: Donations Needed Now

Wednesday, July 10 | 10 a.m.-4 p.m. | Battle Building, First Floor, Quayle Learning Center, 1204 West Main St. | American Red Cross is approaching critically low levels of blood supply, particularly O negative blood. Please sign up to donate by emailing giveblood@uvahealth.org. Swag alert: During July, donors will receive a Fandango Movie Ticket and be automatically entered for a chance to win a 2025 Ram 1500 Big Horn. Donors will also get a one-of-a-kind Twisters and Red Cross umbrella (July 1-14). Details.

What ‘Ted Lasso’ Can Teach Us About Cultures of Mattering

Wednesday, July 10 | noon-1 p.m. | Zoom | Mattering has been deemed one of the “Five Essentials for Workplace Mental Health and Well-Being” by the U.S. Surgeon General. UVA and Julie Haizlip, MD, have been researching the power of mattering for years. Learn what the research has revealed in a fun and creative way through the lens of the popular streaming series, “Ted Lasso.” Learn more and register.

Nominate word from wooden blocks on desk

Nominate: APP Awards and Recognition

Submission deadline: Wednesday, July 31 | At UVA Health, we have the honor of working alongside more than 650 outstanding Advanced Practice Providers (APPs). National APP Week (Sept. 22-28) honors the contributions of physician assistants, clinical nurse specialists, certified registered nurse anesthetists, nurse practitioners, certified nurse midwives, genetic counselors, and certified audiologists. Nominations for 2024 Advanced Practice Provider (APP) Week are now open and you are invited to celebrate your colleagues and peers. Learn more and nominate.

Appreciation

Armorer Emily Swallow at UVA Health Children's

May The Force Be With Them

UVA Health Children’s patients and their families got a special visit June 28 from “The Mandalorian” TV series star and UVA alumna Emily Swallow who dressed in costume as her Armorer character! She’d returned to Charlottesville as part of the Virginia Theater Festival’s 50th anniversary celebration and asked local members of the global 501st Legion if she could join their hospital visit.

501st Legion and Armorer Emily Swallow at UVA Health Children's

“The way kids respond to my costume or any Star Wars characters — they just light up!” says Swallow. “It’s a gift to me to be able to … make somebody’s day. Gives them a break in the monotony of going through treatments. A lot of the parents are fans, too, so it brightens their day a little bit!”

Thank you to Swallow and the cosplayers for visiting patients and their families!

Previous Updates

Monday, July 1

HIT Implements Cybersecurity Enhancement Measures

Health Information Technology (HIT) will implement preventive measures to protect patient data and help ensure uninterrupted care. Beginning June 28, it rolled out two security features for all team members:

External Email Flag: All emails from external senders will be flagged. This external email warning will help alert users and help prevent them from clicking malicious links in emails sent by external senders.
Report Suspicious Email Button in Outlook: Team members can use the “Report Suspicious Email” button in Outlook to report junk and phishing messages. Reporting these emails helps us protect data and teaches the Microsoft filters to catch spam and suspicious email before it arrives in inboxes. To learn more about how to utilize the Report Suspicious Email Button, please refer to the tip sheet.

Operations

Monthly Update: Clinical and Operational Documents

Having a working knowledge of policies and other clinical and operational documents relevant to your role and responsibilities at University Medical Center supports quality patient care and regulatory compliance. Learn What’s New in Clinical and Operational Documents. This month’s highlights include a new Interdepartmental Transfer Communication and Assessment SOP, a new Rooming in Ambulatory Clinics SOP, updates to the Mandatory Reporting of Healthcare Practitioners Medical Center Policy, and many more. Questions? Email PolicyTechAdmin@uvahealth.org.

Surgery Wayfinding: Name Change Is Coming Soon

A day-of-surgery wayfinding improvement project is underway — a big component of which is a name change to University Hospital’s second floor registration area. Currently called “OR & Procedure Check In,“ this space is used to register patients and welcome visitors waiting for patients in surgery. With the combination of patients registering on the second floor (direct admits, main OR surgery, Cath Lab, and IR), we are excited to share the new name to globally direct patients and families: “Admitting and Surgical Waiting.” Signs will start transitioning the first week of July. This phase of the wayfinding project will include directional signage from the Battle Building, parking garages, and surrounding areas.