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The UVA Health Patient Experience Office recently announced recipients of the annual Patient Experience Awards, which honor providers and teams who ensure outstanding patient experiences. Honorees for fiscal year 2022 include:

• 262 of our doctors, nurse practitioners, physician assistants, and dentists  
• 163 teams from inpatient units, outpatient clinics, and departments

The awardees were chosen based on their high scores on the surveys administered by Press Ganey to measure patient perception at UVA Health.

Provider Patient Experience Awards

Each of the 262 providers recognized achieved a rating in the 90th percentile or above in the surveys.

Awardee achievements:

• 151 providers are being recognized for the second year in a row
  • Advanced Practice Providers (APP): 22
  • Physicians: 129
• 111 providers are being recognized for the first time

Which providers were recognized? See the list below.

Each recognized provider received a congratulations package at their home.

UVA Inpatient, Outpatient, and Clinic Teams Patient Experience Awards

Each of the 163 teams recognized received a Patient Experience Award in one of two categories:

• Most Improved - Overall percentile ranking improved by greater than or equal to 20 points over the previous year
• Top Performer – Scored in the 90th percentile and above in the patient surveys used to measure patient’s perception

Which teams were recognized? See the list below.

Teams were presented their awards by either their director or through the mail or hand delivered by Brandscapes. Congratulations to all the honorees!

Honorees

APPs

• Abrams, Megan E.
• Adams, Deborah M.
• Ahlfield, Evelyn A.
• Arnatt, Nathaniel A.
• Bednar, Kimberly S.
• Blosser, Jennifer 
• Bruen, Denise R.
• Burns, Matthew B.
• Calabrese, Nicholas F.
• Carter, Amanda F.
• Compton, Rebekah 
• Denny, Claire B.
• Dillman, Jennifer M.
• Dubroff, Christine M.
• Feiner, Emily B.
• Ferrel, Carrie B.
• Foster, Lisa W.
• Galuppo, Jana 
• Good, Elizabeth 
• Haden, Kathleen 
• Hamrick, Michele R.
• Hart, Ashley N.
• Herdman, Jennifer J.
• Howell, Dawn W.
• Jaeger-Landis, Beth A.
• Kang, Min-hee 
• Kinsella, Lissette 
• Lemieux, Matthew S.
• Lester, Elizabeth R.
• Mahoney, Traci L.
• Marshall, Paul M.
• Mercer, Sarah C.
• Morgan, Rachel K.
• Moss, Bridget L.
• Oakley-Whiting, Pamela A.
• Parente, Kelsey M.
• Peluso, Melissa R.
• Pillow, Keith 
• Prachar, Tanya L.
• Pugh, Gary M.
• Radigan, Amy E.
• Redieske, Cryston M.
• Rush-Evans, Shelly L.
• Shannon, Kristine G.
• Sharpe, Christa M.
• Spriggs, Sarah M.
• Stewart, Nina 
• Taylor, Christina 
• Tyger, Rosemarie L.
• Wilson, Chad B.
• Yowell-Many, Alycia A.

Physicians

• Abuannadi, Mohammad 
• Alex, Charles G.
• Allen, Douglas R.
• Argo, Curtis K.
• Ayers, Emily C.
• Ayers, Michael P.
• Babineau, Teresa W.
• Bachmann, Keith R.
• Badaracco, Maria C.
• Ballew, Kenneth A.
• Barrick, Matthew A.
• Barros, Diane L.
• Bauer, Todd W.
• Bauman, Kimberley L.
• Behm, Brian W.
• Beller, Haerin L.
• Bergin, James D.
• Bilchick, Kenneth C.
• Borek, Heather A.
• Borowitz, Stephen M.
• Bourque, Jamieson M.
• Bowman, Brendan T.
• Brand, William T.
• Brenin, Christiana M.
• Brockmeier, Stephen F.
• Brown, Sue A.
• Browne, James A.
• Buerlein, Ross C.
• Cantrell, Leigh A.
• Carlson, Adam Q.
• Casey, Catherine F.
• Castrodale, Brett L.
• Cavanaugh, Brittany P.
• Charlton, Nathan P.
• Chhabra, Abhinav B.
• Chung, Connie M.
• Crook, Margaret K.
• Cropley, Thomas G.
• Cross, Samuel S.
• Cui, Quanjun 
• Dacus, Angelo R.
• Dalkin, Alan C.
• Dalrymple, William A.
• Dame, Lien P.
• Darby, Andrew E.
• Davidson, Kelly M.
• Davis, Eric M.
• De Leon, Alexandra 
• DeGeorge, Katharine C.
• den Hartog, Julia R.
• Densmore, John J.
• Dent, Cynthia H.
• Devitt, Michael E.
• Dillon, Patrick M.
• Doorey, Jennifer A.
• Douvas, Michael G.
• Dowdell, Kimberly J.
• Doyle, Alden M.
• Dreicer, Robert 
• El Chaer, Firas 
• Elias, William J.
• Elliott, Matthew P.
• Engel, Gina D.
• Engel, Jeannine Z.
• Escanellas, Jaime 
• Fisher, Joseph D.
• Foster, Laahn H.
• Freilich, Aaron M.
• Frye, Jeanetta W.
• Galbraith, Ted R.
• Gaughan, Elizabeth M.
• Geilker, Joyce B.
• Gentzler, Ryan D.
• Gloudeman, Mark B.
• Goldstein, Robert B.
• Gonzalez, Amauri 
• Goodman, Matthew J.
• Gravatte, Leroy T.
• Greene, Kirsten 
• Greer, Kenneth E.
• Grice, Derald P.
• Guffey, Darren J.
• Gwathmey, Frank W.
• Hall, Richard D.
• Hatter, Dennis L.
• Henry, Zachary H.
• Hoard, Brian C.
• Hryvniak, David J.
• Hsu, Johann 
• Hullfish, Kathie L.
• Intagliata, Nicolas M.
• Jaffe, Katherine G.
• Jameson, Mark J.
• Jane, John A.
• Janowski, Einsley-Marie 
• Johnson, Adam H.
• Kannan, Meena R.
• Kaur, Varinder 
• Keng, Michael K.
• Kern, Nora G.
• Kesser, Bradley W.
• Khandelwal, Shiv R.
• Khurana, Gitanjali 
• Kim, Andrew S.
• Kim, Jun W.
• Kindwall-Keller, Tamila L.
• Kirby, Jennifer L.
• Kirzhner, Maria 
• Knicely, Daphne H.
• Kockler, Virginia H.
• Kon, Rachel 
• Krupski, Tracey L.
• Landen, Donna A.
• Le, Tri M.
• Lehtinen, Simon J.
• Lei, Yang 
• Lepsch, Mark A.
• Lewis, Janet E.
• Leyva, Astrud L.
• Lockman, Andrew R.
• Loughran, Thomas P.
• MacKnight, John M.
• Mahjoub, Ali 
• Malhotra, Rohit 
• Man, Louise M.
• Mangrum, James M.
• Mannem, Hannah C.
• Marino, Anthony L.
• Martin, Linda W.
• Mason, John C.
• Mason, Pamela K.
• Maughan, Karen L.
• McLaughlin, Christopher M.
• Mendelson, Andrew M.
• Millard, Trish A.
• Miller, Susan A.
• Modesitt, Susan C.
• Monfredi, Oliver J.
• Mor, Lavika 
• Mutter, Mary K.
• Nishio Lucar, Angie G.
• Nolte, Robert S.
• Olsakovsky, Leslie A.
• Oyer, Samuel L.
• Paphitis, Nicholas W.
• Park, Joseph S.
• Patel, Pranav D.
• Philips, Steven 
• Philman, Samantha J.
• Pinkerton, JoAnn V.
• Portell, Craig A.
• Post, Barbara T.
• Prieur, Tara H.
• Pumphrey, Sarah B.
• Quillian, Heather R.
• Ragosta, Michael 
• Ranney, Anne M.
• Read, Paul W.
• Redick, Dana L.
• Reilley, Matthew J.
• Rembold, Christopher M.
• Rindos, Michelle 
• Ring, Kari L.
• Russell, Mark A.
• Saavedra, Arturo 
• Sauer, Bryan G.
• Schenck, Olivia L.
• Schiff, David 
• Schirmer, Bruce D.
• Schoelwer, Melissa J.
• Shah, Binit B.
• Shami, Vanessa M.
• Sharma, Aditya M.
• Sheehan, Jason P.
• Showalter, Shayna L.
• Showalter, Timothy N.
• Smith, Anna R.
• Smith, Justin S.
• Smith, Philip W.
• Smith, Susan B.
• Sochor, Mark R.
• Sodhi, Nishtha 
• Spiegel, Rachel P.
• Starr, Karen L.
• Statuta, Siobhan M.
• Strand, Daniel S.
• Stumpf, Meaghan M.
• Taylor, Angela M.
• Tomei, Jon R.
• Valentine, Carl M.
• Varney, Catherine W.
• Villines, Todd C.
• Vincent-Johnson, Anita J.
• Wang, Andrew Y.
• Weder, Max M.
• Weiss, David B.
• Werner, Brian C.
• Wettasinghe, Ravi N.
• Wilder, Robert P.
• Williams, Michael E.
• Williams, Ostranda L.
• Wilson, Barbara B.
• Wilson, Carolyn S.
• Wilson, William G.
• Wolf, Andrew M.
• Yang, Zequan 
• Young, Jeanne M.
• Yount, Kenan W.
• Yun, Jae H.
• Zadrozny, John H.
• Zaydfudim, Victor M.

Teams

Top performers

• PEDIATRICS GENETICS AT THE BATTLE BUILDING
• MIDLIFE HEALTH CENTER
• UNIVERSITY PHYSICIANS @ JABA
• UNIVERSITY PHYSICIANS CHARLOTTESVILLE
• UVA PHYSICAL MED & REHAB ORTHOPEDIC SPINE CENTER
• AUGUSTA SPECIALTY CARE ENDO
• UVA SPECIALTY CARE UROLOGY CLINIC AT AUGUSTA
• WESTMINSTER-CANTERBURY OF THE BLUE RIDGE
• RADIATION ONCOLOGY CLINIC VISIT AT CULPEPER
• UVA HEMATOLOGY AND ONCOLOGY CANCER CENTER 2ND FLOOR WEST
• DIGESTIVE HEALTH AT CANCER CENTER EAST CLINIC
• UVA BREAST CARE CENTER HEMATOLOGY AND ONCOLOGY
• UVA CANCER CENTER PANTOPS
• UVA TRANSPLANT ENDOCRINE WEST COMPLEX
• UVA ENDOCRINOLOGY PANTOPS
• UVA PEDIATRIC CARDIOLOGY CLINIC IN RICHMOND
• LAKE MONTICELLO PRIMARY CARE
• UVA COVID INFUSION CLINC
• UVA CARDIOLOGY - RHYTHM AT AUGUSTA
• AUGUSTA ECHO
• NUCLEAR CARDIOLOGY @ AUGUSTA
• UVA IMAGING, NORTHRIDGE MEDICAL PARK
• UVA IMAGING, NORTHRIDGE MEDICAL PARK
• UVAI CT AT ZION CROSSROAD
• UVAI DIAGNOSTIC RADIOLOGY AT ZION CROSSROADS
• UVAI MAMMOGRAPHY AT ZION CROSSROADS
• UVAI MRI AT ZION CROSSROADS
• UVAI ULTRASOUND AT ZION CROSSROADS
• UVA IMAGING CENTER - FONTAINE
• MOBILE MAMMOGRAPHY UNIT
• MAMMOGRAPHY
• UVAI BONE DENSITY ZION CROSSROADS
• CARDIOVASCULAR AND PULMONARY REHABILITATION AND WELLNESS
• STRESS LAB
• STRESS LAB AT FONTAINE
• UVA CANCER CENTER INFUSION AT AUGUSTA
• UVA BREAST CARE CENTER INFUSION
• PFT IN TRANSPLANT AT WEST COMPLEX
• UVA RADIOLOGY VEIN AND VASCULAR CARE PROGRAM
• UVA PEDIATRIC CARDIOLOGY ECHO IN RICHMOND
• PEDIATRICS - CARDIOLOGY AT THE BATTLE BUILDING 6TH FLOOR
• PELVIC MEDICINE AND RECONSTRUCTIVE SURGERY
• ORTHOPEDICS AT ZION CROSSROADS 2ND FLOOR
• PHYSICAL MEDICINE AND REHAB AT ZION CROSSROADS
• UVA SPECIALTY CARE RHEUMATOLOGY CLINIC AT AUGUSTA
• UVA SPECIALTY CLINIC AUGUSTA
• ORTHOPAEDICS AT FONTAINE
• UVA GYNECOLOGY ONCOLOGY CANCER CENTER 2ND FLOOR EAST
• HEMATOLOGY AND ONCOLOGY AT CANCER CENTER EAST CLINIC
• HEMATOLOGY AND ONCOLOGY AT CANCER CENTER WEST CLINIC
• RADIATION ONCOLOGY
• HEART AND VASCULAR LAB AT ZION CROSSROADS
• UVA IMAGING CENTER - FONTAINE
• UVA IMAGING CENTER - FONTAINE
• UVA IMAGING CENTER - FONTAINE
• NEURORADIOLOGY
• UVA BREAST CARE CENTER RADIOLOGY
• UVA CARDIOLOGY ECHO A DEPARTMENT OF NOVANT HEALTH UVA HEALTH SYSTEM CULPEPER MEDICAL CENTER
• GI MOTILITY AT MONROE LANE
• 3 SOUTH ONC
• PEDIATRIC ORTHOPAEDIC CLINIC AT BATTLE BLDG
• UVA NEPHROLOGY PANTOPS
• CARDIOLOGY AT ZION CROSSROADS
• NEUROLOGY AT CANCER CENTER WEST CLINIC
• MOSER RADIATION ONCOLOGY
• TRANSPLANT CLINIC - LUNG
• UVA DERMATOLOGY WAYNESBORO
• PEDIATRIC ECHO AT THE BATTLE BUILDING
• UVA CARDIOLOGY NUCLEAR MEDICINE A DEPARTMENT OF NOVANT HEALTH UVA HEALTH SYSTEM CULPEPER MEDICAL CENTER
• UNIVERSITY MEDICAL ASSOCIATES
• PEDIATRICS - NORTHRIDGE
• UVA RHEUMATOLOGY PANTOPS
• UVA DIGESTIVE HEALTH PRIMARY CARE CENTER
• COMMUNITY MEDICINE
• HEART AND VASCULAR CENTER AT FONTAINE
• UVA SURGERY ONCOLOGY CANCER CENTER 2ND FLOOR WEST
• TRANSPLANT CLINIC - LIVER
• UVA IMAGING, NORTHRIDGE MEDICAL PARK
• RADIOLOGY CT
• RADIOLOGY CT AT THE EDUCATION RESOURCE CENTER
• RADIOLOGY NM
• SURGERY VASCULAR LAB AT FONTAINE
• RHYTHM AT FONTAINE
• MIDLIFE HEALTH CENTER
• HEART & VASCULAR CLINIC
• UVA CARDIAC AND VASCULAR SURGERY UNIVERSITY HOSPITAL
• UVA PLASTIC SURGERY AT PANTOPS
• TRANSPLANT CLINIC - SURGERY
• HEARING AID CLINIC AT 415 FONTAINE
• ECHO LAB AT FONTAINE
• ECG
• 4 CENTRAL CV
• UVA ENDOCRINE CLINIC PANTOPS
• PHYSICAL MEDICINE AND REHABILITATION
• UVA CANCER CENTER CULPEPER
• UVA IMAGING IVY ROAD
• RADIOLOGY
• RADIOLOGY DIAGNOSTIC AT THE BATTLE BUILDING
• RADIOLOGY PET
• CANCER CENTER INFUSION
• 4 CENTRAL TXP
• PEDIATRICS - SURGERY CLINIC AT THE BATTLE BUILDING
• FAMILY MEDICINE -  CROSSROADS
• UNIVERSITY MEDICAL ASSOCIATES
• COLONNADES MEDICAL ASSOCIATES
• UVA JOINT REPLACEMENT CENTER
• UVA PALLIATIVE CARE CANCER CENTER 2ND FLOOR WEST
• SURGERY ONCOLOGY AT CANCER CENTER EAST CLINIC
• UVA IMAGING, NORTHRIDGE MEDICAL PARK
• DENTISTRY
• PEDIATRIC UROLOGY CLINIC AT THE BATTLE BLDG
• UVA PEDIATRIC HEMATOLOGY/ONCOLOGY BATTLE BUILDING
• UVA PEDIATRIC CARDIOLOGY WINCHESTER
• PULMONARY FUNCTION AT ZION CROSSROADS
• RADIOLOGY DIAGNOSTIC AT THE EDUCATION RESOURCE CENTER
• 6 NORTH
• 8 WEST STEM CELL
• ORTHOPAEDICS AT FONTAINE
• NEUROSURGERY CLINIC
• UVA CANCER CENTER AUGUSTA
• UVA BREAST CARE CENTER SURGERY ONCOLOGY
• UVA SURGICAL SERVICES A DEPARTMENT OF UVA CULPEPER MEDICAL CENTER
• UVA DERMATOLOGY CULPEPER
• ENDOSCOPY/BRONCHOCOPY PROCEDURE SUITE AT MONROE LANE
• DERMATOLOGY
• DERMATOLOGY AT ZION CROSSROADS
• PHYSICAL MED & REHAB IN UVA SPINE CENTER
• AUGUSTA PEDIATRICS

Most Improved

• SURGERY VASCULAR LAB AT FONTAINE
• NEURORADIOLOGY
• PEDIATRICS - GI AT THE BATTLE BUILDING
• RADIOLOGY AT ORANGE
• PULMONARY FUNCTION LAB
• UVA SPECIALTY CARE RHEUMATOLOGY CLINIC AT AUGUSTA
• UVA PALLIATIVE CARE CANCER CENTER 2ND FLOOR WEST
• ECHO LAB AT FONTAINE
• UVA HEMATOLOGY AND ONCOLOGY CANCER CENTER 2ND FLOOR EAST
• UVA SURGICAL SERVICES A DEPARTMENT OF UVA CULPEPER MEDICAL CENTER
• RHYTHM AT FONTAINE
• PEDIATRICS - SURGERY CLINIC AT THE BATTLE BUILDING
• UVA PALLIATIVE CARE CANCER CENTER 2ND FLOOR WEST
• PROSTHETICS & ORTHOTICS
• PEDIATRIC UROLOGY CLINIC AT THE BATTLE BLDG
• HEART AND VASCULAR CENTER AT FONTAINE
• ANGIOGRAPHY
• RADIOLOGY - ULTRASOUND
• ENDOCRINOLOGY CLINIC
• COMMUNITY MEDICINE
• RADIOLOGY
• 8 CENTRAL OB
• NEUROSURGERY @ FONTAINE 415
• UVA CARDIOLOGY VASCULAR LAB A DEPARTMENT OF NOVANT HEALTH UVA HEALTH SYSTEM CULPEPER MEDICAL CENTER
• CARDIOLOGY AT ZION CROSSROADS
• DEVELOPMENTAL PEDIATRICS AT BATTLE BUILDING 4TH FLOOR
• HEMATOLOGY AND ONCOLOGY AT CANCER CENTER EAST CLINIC
• UVA ENDOCRINOLOGY PANTOPS
• INFECTIOUS DISEASE CLINIC
• UVA IMAGING, NORTHRIDGE MEDICAL PARK
• NEUROLOGY PEDIATRICS CLINIC AT PRIMARY CARE
• STRESS LAB
• TRANSPLANT CLINIC - KIDNEY
• PEDIATRICS GENETICS AT THE BATTLE BUILDING
• WESTMINSTER-CANTERBURY OF THE BLUE RIDGE
• UNIVERSITY MEDICAL ASSOCIATES
• RADIOLOGY NM
• UVA UROLOGY CANCER CENTER 2ND FLOOR EAST
• NEUROLOGY PEDIATRICS CLINIC AT PRIMARY CARE
• NEUROPSYCHOLOGY ASSESSMENT CLINIC
• RADIOLOGY ULTRASOUND AT THE BATTLE BUILDING
• UNIVERSITY PHYSICIANS CHARLOTTESVILLE
• NEUROPSYCH TESTING @ PRIMARY CARE
• PITUITARY CLINIC
• HEARING AID CLINIC AT 415 FONTAINE
• RADIOLOGY DIAGNOSTIC AT THE EDUCATION RESOURCE CENTER
• ENDOCRINOLOGY CLINIC
• RADIOLOGY ULTRASOUND AT THE EDUCATION RESOURCE CENTER
• UVA OBSTETRICS AND GYNECOLOGY A DEPARTMENT OF UVA CULPEPER MEDICAL CENTER
• 5 CENTRAL
• HEART & VASCULAR CENTER - VASCULAR LAB
• EMG
• UVA UROLOGY FONTAINE 500

Congratulations to the providers and teams for your achievements!