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Learn how Lacey Greer, Health Unit Coordinator, helps Acute Cardiology stay ahead.

Every month, the Nursing Professional Governance Organization (NPGO) honors up to two UVA Health University Medical Center team members with a BEE (Being Excellent Everyday) Award.

Associate Chief Nursing Officer Veronica Brill, MSN, RN, NEA-BC, and Jenny Ernest, Nursing Governance Coordinator, Nursing Professional Governance Office, surprised Lacey Greer, Health Unit Coordinator, Acute Cardiology, with the award.

From Acute Cardiology — Kaleb Shull, RN; Mackenzie Johnson, BSN, RN, PCCN, CCRN-K; and Sarah Sanseviro, Patient Care Technician — nominated Greer:

"Lacey operates like an executive assistant to each RN. She carefully listens for tasks that she could handle as the only non-clinical team member on the unit working weekends.

"And in most instances, we don't request to delegate these tasks to her — she willingly volunteers! For example, In the course of only one day:

• The charge RN says, 'I need to call pharmacy to tube [room's] meds,' and Lacey will pick up the phone to call them. If the meds won't fit in the tube station, she'll volunteer to walk down to the Education Resource Center (ERC), since Meds to Beds doesn't operate on weekends. She's acutely aware of the hospital's operations on the weekend.
• Case Management told the charge RN and myself about a transport (taxi for discharge) for one of my patients. A half hour before, Lacey requested to put in a wheelchair for the patient to go downstairs, after reviewing with the Transport Command Center and anticipating how long it would take for a transporter to arrive. This attention to detail and reminders are helpful!
• Our tech came out of an isolation room commenting on how the trash needed to be emptied. Lacey heard it, called Environmental Services (EVS) for a trash pickup, and told the tech, 'I got it!'

These examples are not unique to that day. Lacey is a valuable member of our weekend team!"

Know a Deserving Team Member?

The BEE Award recognizes UVA Health University Medical Center team members who work alongside our nurses to impact patients' experiences — just as bees and flowers depend on one another. Submit a nomination.