5.19.2026
Need to Know | University Medical Center
May 19, 2026
Take the UVA Health Engagement Survey, extended to May 20
- Why It Matters: Your confidential feedback helps us understand what tools, support, and improvements matter most. We extended the engagement survey 48 hours to hear more voices while staying on track to share results.
- What You Can Do: Set aside 15 minutes to complete the UVA Health Engagement Survey and encourage others to participate. Every voice matters.
Epic upgrade arrives May 20 across UVA Health
- Why It Matters: This routine Epic upgrade brings faster documentation, clearer workspaces, and better in-system communication, including Secure Chat. New features help care teams work more efficiently and improve the EHR experience for patients and team members.
- What You Can Do: Plan for brief downtime (1–2 a.m.) and review downtime procedures. Spend under 30 minutes exploring role-based updates via the What’s New icon, by clicking F1 in Epic, or visit the ELL.
Prepare for new IV infusion pumps starting June 3
- Why It Matters: New BD Alaris IV pumps and standardized workflows improve patient safety, strengthen infection prevention, and ensure pumps are cleaned, tracked, and available when and where care teams need them.
- What You Can Do: Starting June 3, use only the new pump components, wipe pumps after use, and return them to the soiled utility room per your area’s workflow. Keep pumps with patients during transfers and avoid adhesives.
Contact Us: Email needtoknow@uvahealth.org with questions, topic ideas, and feedback. Note: Inbox is not monitored for urgent issues; please use standard escalation channels for pressing matters.
Archive | Need to Know UMC
May 12 Update | Take the UVA Health Engagement Survey through May 18
- What You Can Do: Set aside 15 minutes to complete the UVA Health Engagement Survey and encourage others to participate. Over 30% of team members have taken the survey so far.
- Why It Matters: Your confidential feedback helps us understand what tools, support, and workplace improvements matter most to our teams to help make UVA Health the best place to work. Every voice matters!
- Dive Deeper: Read FAQs
May 12 Update | Complete your FY26 self‑evaluation in Workday
- Why It Matters: Self-evaluations kick off FY26 performance reviews for eligible UVA Health team members. This is your chance to reflect on the past year, highlight personal accomplishments, and identify areas for growth.
- What You Can Do: Complete your FY26 self-evaluation in Workday by May 31. Be thoughtful and timely—completed self-evaluations automatically move the process forward.
- Dive Deeper: Access details and resources
May 12 Update | Celebrate UVA Health Week, May 10–16
- Why It Matters: UVA Health Week, aligned with National Hospital Week, recognizes the dedication of team members who make a difference for patients, families, and our community every day.
- What You Can Do: Join colleagues at a celebration near you. Stop by, connect with peers, and enjoy a well‑deserved moment of appreciation.
- Dive Deeper: Check out 2026 UVA Health Week events
May 5 Update | Celebrate National Nurses Week, May 6-12
- Why It Matters: National Nurses Week recognizes the dedication, impact, and excellence of our nurses. UVA Health is celebrating with events that honor nursing practice, wellness, and community.
- What You Can Do: Join an event or recognize a colleague. Your participation honors the nurses who put patients first every day.
- Dive Deeper: Check out 2026 Nurses Week events
May 5 Update | Access Unified Communications training in Epic
- Why It Matters: Unified Communications brings care team tools—on-call schedules, team roles, and secure messaging—into one connected Epic experience, reducing system-hopping and helping you reach the right person faster.
- What You Can Do: Access training materials in the Epic Learning Library and attend a Secure Chat demo to see our new tools in action.
- Dive Deeper: Access training and demo schedule on the ELL
May 5 Update | Take the UVA Health Engagement Survey
- Why It Matters: Your confidential feedback helps us understand what tools, support, and workplace improvements matter most to our teams to help make UVA Health the best place to work.
- What You Can Do: Set aside 15 minutes to complete the UVA Health Engagement Survey and encourage others to participate. Every voice matters.
- Dive Deeper: Read FAQs
April 28 Update | Updated visitation guidelines take effect May 5
- Why It Matters: Visitation rules help protect patient safety and privacy. Staying up-to-date on policies gives consistent guidance to patients, families, and visitors across all units.
- What You Can Do: Dive deeper below to review the updated guidelines. Share them with patients and families, reminding visitors about passes, overnight limits, hand hygiene, and supervision requirements. Escalate concerns to unit leadership as needed.
- Dive Deeper: More details in UVA Health Update
April 28 Update | Recognize and prevent workplace violence
- Why It Matters: April is Workplace Violence Awareness Month. Healthcare workers face higher risk of workplace violence than any other industry. Awareness, prevention, and reporting protect team members and help create a culture of safety and support.
- What You Can Do: Engage in unit rounding this week to learn more about resources and processes designed to keep team members safe at work.
- Dive Deeper: Access resources and training
April 28 Update | Check out the UVA Health Town Hall speed-watcher's guide
- Why It Matters: At UVA Health’s systemwide town hall, leadership shared updates on the 10-year strategic plan refresh, ASPIRE values survey, and the 2026 Engagement Survey season.
- What You Can Do: If you missed town hall (or want to re-watch), here's your chance to catch up!
- Dive Deeper: Watch the speed-watcher's guide
April 28 Update | Apply for the UVA Health Leadership Institute, deadline extended to May 8
- Why It Matters: The UVA Health Leadership Institute was created to help grow the next generation of leaders from within. Cohort five applications are open to team members across UVA Health with strong leadership potential — whether you lead a team or aspire to.
- What You Can Do: Dive deeper below for FAQs and apply by May 8 for monthly cohort sessions beginning in October. Additionally, anyone can register for the inaugural “Influence and Impact” virtual HLI series on May 18, featuring UVA Health CEO, Dr. Mitch Rosner.
- Dive Deeper: FAQ and application details
April 21 Update | UVA Health Town Hall April 22
- Why It Matters: Join UVA Health Leadership to hear updates on the 10-year strategic plan refresh, ASPIRE values survey, and 2026 Engagement Survey administered by Press Ganey.
- What You Can Do: Join the livestream April 22, noon–1 p.m. and click the dive deeper button below to RSVP in Outlook. Submit questions in advance to YOURTOWNHALL@uvahealth.org or ask them live. This is a chance to hear what’s ahead and reconnect to our shared purpose.
- Dive Deeper: Watch Speed-Watcher's Guide Recording
April 21 Update | Drop by University Medical Center Tech Fair April 23
- Why It Matters: Technology plays a key role in supporting you and the work you do to advance clinical care, research, and education at UVA Health.
- What You Can Do: Attend the come-and-go tech fair on Thursday, April 23, from 1:30–6:30 p.m. in the ERC. Learn from showcase tables, chat with experts, enjoy refreshments, and enter to win prizes.
April 21 Update | Patient Experience Week starts April 27
- Why It Matters: Every team member shapes the patient experience. This week reminds us to thank one another and reaffirm our shared commitment to compassionate, high‑quality experiences.
- What You Can Do: Join events, recognition activities, and virtual prize opportunities. Your participation helps strengthen a culture that puts patients first. Dive deeper below for the schedule of events.
- Dive Deeper: Check out the Patient Experience Week Guide
April 21 Update | Access Unified Communications training in Epic Learning Library
- Why It Matters: Unified Communications brings care teams together in Epic — on‑call schedules, secure chat, and mobile tools — so you spend less time switching systems and more time connecting with the right people.
- What You Can Do: Dive deeper below to join a Virtual Secure Chat Demo and access training on the ELL Unified Communications page. Watch for more information prior to go‑live on May 20.
- Dive Deeper: Access training and demo schedule on the ELL
April 14 Update | Learn about Epic Secure Chat, launches May
- Why It Matters: UVA Health is bringing new care coordination tools into Epic through Unified Communications. Teams can find on-call roles and message them securely in one place, reducing time spent tracking people down and returning time to patient care.
- What You Can Do: Dive deeper below to learn more, including the full roll-out timeline, and keep an eye out for May training details. Providers: download Haiku to access Epic tools on your phone — click below for a tip sheet.
- Dive Deeper: FAQs and Resources on Connect
April 14 Update | Be advised, Lee Street Garage closed April 18–19
- Why It Matters: We're creating a safer parking experience. Lee Street garage will temporarily close so teams can install wiring for new security cameras. This closure impacts where patients and team members park that weekend.
- What You Can Do: Patients will be directed to park in 11th Street Garage April 18-19. Team members who park in 11th Street after hours or on weekends will need to use South Garage instead. Contact parking@virginia.edu if you have questions.
April 7 Update | Prepare for the UVA Health Engagement Survey, May 4-18
- Why It Matters: Every few years, UVA Health team members take part in confidential, system-wide surveying to help us understand how we’re progressing toward our goal of being a best place to work — a key priority in our 10-year strategic plan.
- What You Can Do: Every voice matters! The 2026 UVA Health Engagement Survey is administered by Press Ganey and taken by team members employed with University Medical Center, UVA Community Health (except physicians and APPS), UVA School of Medicine (staff), UPG, and Claude Moore Health Sciences Library. It will take place May 4–18. Dive deeper below to read the FAQs on Connect to prepare and check when other surveys are happening around the health system!
- Dive Deeper: Read FAQs
April 7 Update | Learn about new, first-of-its-kind ED triage partnership
- Why It Matters: University Medical Center and Sentara Martha Jefferson Hospital (MJH) are piloting a partnership to improve Emergency Department access and capacity by directing patients to the most appropriate facility based on their acuity and specialized care needs.
- What You Can Do: Dive deeper below to learn more about how this partnership works and note that during this pilot some patients may be given the option to transfer to MJH for non-specialized treatment. Updates will be shared as the program evolves and we ensure our screening and transfer processes work in harmony.
- Dive Deeper: Read full announcement
April 7 Update | Apply for UVA Health Leadership Institute Cohort Five, applications open April 1
- Why It Matters: The UVA Health Leadership Institute (HLI) was created to help grow the next generation of leaders from within. Cohort Five applications open April 1 for team members across UVA Health with strong leadership potential — whether you lead a team or aspire to.
- What You Can Do: Dive deeper below for FAQs, application details, and to sign up for the information session on April 7, 12:15–1 p.m. Applications are due May 1, and monthly cohort sessions will begin in October.
- Dive Deeper: FAQs, Application Details, and Session Info
Feb. 10 Update | Weekly print bulletin, Need to Know, launches
- Why It Matters: Need to Know provides clear, timely, and actionable updates for care teams and leaders. It complements existing emails and newsletters, helping ensure important information is seen and shared consistently.
- What You Can Do: Each Tuesday, managers should review Need to Know during team huddles and post it in their team member common areas. Anyone can email questions, topic ideas, or feedback to needtoknow@uvahealth.org. For urgent matters, continue using standard escalation channels.
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